Care to qualify 'most exchanges in the UK are being upgraded in december'?

In reply to a post by FredTheB:

Have you tried emailing your council

No, but that was one of my reasons for posting here as if there are useful channels to go through I'll happily try those. I don't know who in the council is best to contact.

My exchange has been done for ages, and so has the cab 100 yards down the road (over a year ago) which is part of my frustration.

I live with 4 cabs in my area. 2 of which have been upgraded a few weeks ago. I have contacted my council about the cab which serves mine and they gave me a detailed time of when my cab would be upgraded.