Is 13 -15 an acceptable FTTC speed ?

Any views on whether 13-15 is an acceptable FTTC speed ?

Plusnet (after around six OR visits) have given up and their response is now "we will let you leave your contract" and won't do anything more.

Original estimate was 32.
Checker now says:
FTTC Range A (Clean) 33.1 - 24.2
FTTC Range B (Impacted) 26.1 - 13.1

Thanks

If something is impacting performance then perfectly fine. Like Adsl there are no speed guarantees

What is your line length?

I thought 16mbit was a minimum acceptable speed hence why Plusnet are allowing the contract to be cancelled.

Edited by smouty (Fri 25-Jul-14 08:14:29)

Will depend on what the estimates were before, and an ISP will sometimes let people go just to be nice and avoid creating an angry customer.

Certainly there is no god given right to demand every FTTC connection runs at 15 Mbps or faster.

Written on a line that DLM dropped to 14 Meg for a while, but recovered to 21 Mbps over time.

IIRC it is 2Mbps. Certainly not more than 5Mbps.

You have probably been confused by Infinity not being available if the estimate is below 15Mbps. Which is where BT Retail offer Faster broadband with fibre, if that's what they still call it.

I don't think any other ISP draws a line like that.

I've seen posts from Infinity users with estimates of 1 - 2 Mbps and getting 1 Mbps.

In this case, is it worth ordering from someone else and getting a new line installed???

Edited by deleted (Fri 25-Jul-14 12:29:28)

In reply to a post by MrSaffron:

What is your line length?

About 650m

Yes that's totally normal speed to get with DSL technology.

It's a shame BT spent so much time marketing the new VDSL product as fibre because it's made people assume it's better that it really is capable of.

Sure it will improve many urban users speed if your lucky to be near a cabinet but there will be so many users left in this situation.

Still I guess it was more about BT tricking BDUK into giving funding for a next gen product when in fact it was nothing more than another stop gap technology and a minor improvement to DSL that will not offer a real long term solution.

I think its more a case of getting what you (private industry and government) are prepared to pay for.