Finally Fibre (Infinity 2) at home, not impressed.

So it arrived.

Very close to cabinet and check came back with upto 80mb so agreed that with BT.

Previously had up to 8mb and was always getting above 7mb.

Kelly Comms came out, are these guys for real, I've got more tools in my boot than they have in their van!

So they start by changing the plate at Master Socket and asked if wanted the router moved to a better location, so thought ok why not.

So ran some cable and drilled some large holes (only big drill bits)

The socket they put in resembles a breeze block, check it's 2014?

Anyway the long and short of it, seemed to get a few tests, just using speedsmart at time of install around 60mb or so, since that barely seen it above 40mb.

If there anything they could do to mess things up, the fact they were short on tools and ones had were falling to bits didn't fill me with confidence.

BT speedtest says IP profile set at 77mb...must add it's only day 3

Any tips or advice, don't see point in paying for upto 80mb if only going to be half, be as well with the 38mb package

If the socket now looks like the one on this page, that is the standard Openreach setup.

Is the IP Profile actually 77.4Mbps? That would indicate the full 80Mbps sync. Or at least 79995 which is what some people see. Are you using a BT Home Hub? That shows the sync speed.

Are you testing wired or wirelessly? Or perhaps on Homeplugs?

A link to a test from http://www.thinkbroadband.com/speedtest.html can help to show if speed is stuck or bursting up/down

Yes that looks like it, bit of a monster.

When I use the bt speedtest I get the following (below test was homeplugs) :

Download speed achieved during the test was - 45.46 Mbps
For your connection, the acceptable range of speedsis 61.94 Mbps-77.42 Mbps .
Additional Information: IP Profile for your line is - 77.42 Mbps

Upload speed achieved during the test was - 14.91Mbps
Additional Information: Upstream Rate IP profile on your line is - 20 Mbps

The Home Hub 5 shows :

Downstream: 79987 kbps
Upstream: 19999 kbps

Think Broadband test using same method of connection : http://www.thinkbroadband.com/speedtest/results.html...

Edited by deleted (Sat 13-Dec-14 22:36:47)

Is this over wifi or ethernet

Odd that you haven't got the green figures and line on the graph - for the single thread result. See mine.

Non logged in users get a shorter test

I'd guess Ethernet

You can see some variation, best to try again at an off peak time.

Test was via homeplugs.

Could they be the issue, I thought idea was virtually no loss

In reply to a post by ironnapper:

Test was via homeplugs.

Could they be the issue, I thought idea was virtually no loss

Yes. 99% certain. Test using a direct Ethernet connection.