FTTC speed dropped from 55mbit to 2mbit (again)

This has happened before on 16th March. I called my ISP Vivaciti (I know), and asked them what was up. They told me that there is an extreme amount of traffic across their network at the moment due to Patch Tuesday (Microsoft Updates). I said that a drop in speed from 55mbit to 2mbit is extreme.

Does this happen at any other ISP? Time to move on when contract expires? Speed at other times has been great with low pings on speedtest.net (9ms).

EDIT: Just done another test, down to 1mbit now.
http://www.speedtest.net/my-result/4356396794

My speedtest history since getting FTTC
http://imgur.com/4iRhSTy

Edited by keymoo (Wed 13-May-15 09:56:40)

In reply to a post by keymoo:

They told me that there is an extreme amount of traffic across their network at the moment due to Patch Tuesday (Microsoft Updates).

This can be translated as "We haven't bought enough bandwidth for our network".

Speedtest taken a few minutes ago:

http://www.thinkbroadband.com/speedtest/results.html...

In reply to a post by billford:

This can be translated as "We haven't bought enough bandwidth for our network".

... so we will blame someone else!

And my speedtest: http://www.thinkbroadband.com/speedtest/button/14315...

Still slow, I'm wondering if they are just fobbing me off, I don't believe what they tell me. Here's some more info - any ideas what might cause it:

http://imgur.com/lT0bMrq

Run a TBB speedtest and provide a link to the result.

Do you have the TBB Ping Monitor running?

Can you get your basic router stats?

Don't have TBB Ping monitor, and don't want it running. Here's the TBB speed test result:
http://www.thinkbroadband.com/speedtest/results.html...

There's nothing to run. All you'd do is set your router to respond to pings on the wan port.

I'm with Eclipse on FTTC, and I see the same Patch Tuesday effect. I'm down from 20Mbit to 0.5Mbit at the moment.

ISP has run out of capacity I would suggest, based on that test result.

Latest round of MS updates were ~200 MB and not everyone uses a PC and many who do don't have them turned on everyday. So if that was the cause then I would also expect that major sports and other live events would be having a similar impact.

http://www.thinkbroadband.com/speedtest/results.html...

http://www.thinkbroadband.com/speedtest/results.html...

Kinda interesting usually a good tbbx1 performance too