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Standard User deleted
(deleted) Fri 29-May-15 08:43:29
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My speed test results and where are my line stats!


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Hello.

I have waited a long time for fibre, finally got it 3 days ago and I have been playing around since laugh doesn't seem to be much to play around with though performance has been stable since day one. I have the 76mb package from BT and fibre to the premesis.

Here is my result from the speed test does everything look good?

http://www.thinkbroadband.com/speedtest/results.html...

Web browsing still feels quite sluggish however i don't have a very good laptop may I ask if an SSD would improve browsing speed? due to maybe caching or something? I don't really understand how it all works so I am only guessing, but wb browsing is anything but 'snappy' many thanks

OH and I also cannot find my line stats, like SNR etc, on my BT home hub 5 and I have looked EVERYWHERE any ideas? cheers.

Edited by deleted (Fri 29-May-15 08:58:54)

Administrator MrSaffron
(staff) Fri 29-May-15 09:10:50
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Re: My speed test results and where are my line stats!


[re: deleted] [link to this post]
 
Speeds are very good.

As for PC SSD is of less benefit than more memory. What os and amount of memory do you have

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Alnath
(fountain of knowledge) Fri 29-May-15 09:24:38
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Re: My speed test results and where are my line stats!


[re: deleted] [link to this post]
 
In reply to a post by Fenn:
Hello.

I have waited a long time for fibre, finally got it 3 days ago and I have been playing around since laugh doesn't seem to be much to play around with though performance has been stable since day one. I have the 76mb package from BT and fibre to the premesis.

Here is my result from the speed test does everything look good?

http://www.thinkbroadband.com/speedtest/results.html...

Web browsing still feels quite sluggish however i don't have a very good laptop may I ask if an SSD would improve browsing speed? due to maybe caching or something? I don't really understand how it all works so I am only guessing, but wb browsing is anything but 'snappy' many thanks

OH and I also cannot find my line stats, like SNR etc, on my BT home hub 5 and I have looked EVERYWHERE any ideas? cheers.


Toubleshooting
Helpdesk


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Standard User deleted
(deleted) Fri 29-May-15 09:38:13
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Re: My speed test results and where are my line stats!


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
Speeds are very good.

As for PC SSD is of less benefit than more memory. What os and amount of memory do you have


Many thanks for the reply and windows 8.1 and 4GB RAM



And I know they should be in helpdesk mate but look

http://i.imgur.com/dbddvWj.png
Standard User greenglide
(experienced) Fri 29-May-15 10:02:16
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Re: My speed test results and where are my line stats!


[re: deleted] [link to this post]
 
If you are on FTTP (not FTTC) then the HH5 isnt acting as a modem so surely there is nothing, or very little, to look at?

With FTTP it connects at full speed or it doesnt connect at all. Any line level connection data will only be available to the ONT wouldnt it?

BT Infinity 2 - IP profile 77 / 20 - super fast!
Previously BE Unlimited - 21,000 Download 1,200 Upload but then moved house - 6,500 Down, 1Mb/s up - gutted!
Ex <n>ildram , been to SKY MAX - 15,225 Download
Standard User deleted
(deleted) Fri 29-May-15 10:13:29
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Re: My speed test results and where are my line stats!


[re: deleted] [link to this post]
 
Line stats are only relevant for copper. Fibre works very differently and, as long as it's actually connected, it will not be subject to the same issues that degrade copper performance with distance.

So the only thing that matters is actual throughput which is effectively down to any congestion issues in the network. Your figures are excellent and approach the theoretical maximum once the various layered protocol overheads inherent in the test are netted off.
Standard User Nightglow
(newbie) Fri 29-May-15 10:46:20
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Re: My speed test results and where are my line stats!


[re: deleted] [link to this post]
 
In reply to a post by Fenn:
Hello.

I have waited a long time for fibre, finally got it 3 days ago and I have been playing around since laugh doesn't seem to be much to play around with though performance has

Web browsing still feels quite sluggish however i don't have a very good laptop may I ask if an SSD would improve browsing speed? due to maybe caching or something? I don't really understand how it all works so I am only guessing, but wb browsing is anything but 'snappy' many thanks


Switch off unused/uneeded services in Windows 8.1 can help, but nowadays you need 8Mb memory.
Plenty of guides for this online.

Just upgraded my lappy from 3Gb to 8Gb more snappier now.

EDIT: corrected now.

Edited by Nightglow (Fri 29-May-15 11:30:35)

Standard User deleted
(deleted) Fri 29-May-15 11:23:40
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Re: My speed test results and where are my line stats!


[re: Nightglow] [link to this post]
 
In reply to a post by Nightglow:
Switch off unused/uneeded services in Windows 8.1 can help, but nowadays you need 8Mb memory.
Plenty of guides for this online.
Just upgraded my lappy from 3Mb to 8Mb more snappier now.

Methinks you mean Gig not Meg wink

For the OP:
Basically, the more memory you can stick in your machine the best.
(Instead of having to swap programs/data out to slow discs (SSD or other), using RAM is much quicker which is where you see the speed improvement). Hence, the more RAM you've got, the less time your machine has to bother the SSD/HDD drives.
Standard User deleted
(deleted) Fri 29-May-15 11:26:49
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Re: My speed test results and where are my line stats!


[re: Nightglow] [link to this post]
 
In reply to a post by Nightglow:
Switch off unused/uneeded services in Windows 8.1 can help, but nowadays you need 8Mb memory.
...
Just upgraded my lappy from 3Mb to 8Mb more snappier now.


Gigabyte (GB) surely?

Edited by deleted (Fri 29-May-15 11:27:33)

Standard User Nightglow
(newbie) Fri 29-May-15 11:29:05
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Re: My speed test results and where are my line stats!


[re: deleted] [link to this post]
 
In reply to a post by edwincluck:
In reply to a post by Nightglow:
Switch off unused/uneeded services in Windows 8.1 can help, but nowadays you need 8Mb memory.
...
Just upgraded my lappy from 3Mb to 8Mb more snappier now.


Gigabyte (GB) surely?


Yes, your correct, I'm getting rather frazzled here today.
Administrator MrSaffron
(staff) Fri 29-May-15 11:34:56
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Re: My speed test results and where are my line stats!


[re: greenglide] [link to this post]
 
Agreed the white Openreach ONT (box that takes the fibre into it on FTTP) handles all the light optical transmission data.

On FTTP all the HH5 sees is an Ethernet signal.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Administrator MrSaffron
(staff) Fri 29-May-15 11:39:06
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Re: My speed test results and where are my line stats!


[re: deleted] [link to this post]
 
4GB memory should be OK for normal browsing, web browsing is NOT 10 times faster on a 70 Mbps connection rather than a 7 Mbps. Most people see no real difference with web browsing above around 15 to 20 Mbps, the reason being that web pages are lots of discrete elements, images, text, audio, video that arrive in small chunks and the latency between you and the server for the data becomes a limiting factor.

So speed tests will be faster, video streaming should always be in HD and little or no buffering, but web pages may still take time to open. The amount of animation and special effects on a webpage can also tax the CPU, so if this is a cheap low-end windows 8.1 laptop for example it may even be the CPU or graphics card that are the issue.

When visiting complex web pages with lots of data, I can see some pages using 0.5GB of memory so its a case of looking at the CPU/Memory usage and upgrading hardware where limits are being hit.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Fri 29-May-15 11:40:18
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Re: My speed test results and where are my line stats!


[re: MrSaffron] [link to this post]
 
I really appreciate all these responses I am learning a lot thank you.

So even as a performance enthusiast and obsessive guy who runs ping tests via command prompt and will be staring at the results for at least another 2 weeks - I need not concern myself with my 'line stats'???

Cheers.
Standard User deleted
(deleted) Fri 29-May-15 11:50:19
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Re: My speed test results and where are my line stats!


[re: deleted] [link to this post]
 
As others have said with a full FTTP connection ie fibre to the house and into the back of the network termination (ONT) there are no line stats - they simply do not exist.
Standard User RobertoS
(elder) Fri 29-May-15 12:12:43
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Re: My speed test results and where are my line stats!


[re: deleted] [link to this post]
 
Is your laptop connected wired or wirelessly? If wirelessly, how is it when wired?

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 60000/16961kbps @ 600m. - IPv4BQM IPv6BQM
Standard User ukhardy07
(knowledge is power) Fri 29-May-15 13:03:27
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Re: My speed test results and where are my line stats!


[re: deleted] [link to this post]
 
Are you sure you have Fibre to the premises?

Or are you mistaking it with FTTC?
Standard User Andrue
(eat-sleep-adslguide) Fri 29-May-15 14:17:18
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Re: My speed test results and where are my line stats!


[re: deleted] [link to this post]
 
In reply to a post by shinerweb:
In reply to a post by Nightglow:
Switch off unused/uneeded services in Windows 8.1 can help, but nowadays you need 8Mb memory.
Plenty of guides for this online.
Just upgraded my lappy from 3Mb to 8Mb more snappier now.

Methinks you mean Gig not Meg wink
And Bytes not bits smile

---
Andrue Cope
Brackley, UK
Standard User deleted
(deleted) Fri 29-May-15 16:42:47
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Re: My speed test results and where are my line stats!


[re: ukhardy07] [link to this post]
 
I connect wired for running any tests or big downloads.

I am fairly sure it's FTTP as they ran a fibre cable all the way to a small box outside my house and then drilled a hole in my wall and fed fibre cable to an open reach modem which my home hub 5 is connected to. The guy also let me watch as he used a fancy device to fuse the fibre optic cable together etc I can also get 300MB should I wish to pay more - and the icing on the cake was... he told me in was fibre to the premises

When I ping www.sky.com I get 9's and 10ms's

Seems solid so far but early days yet, only been connected about 3 days.

Really appreciate all the replies

Here is to thinkbroadband

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Users\******>ping www.thinkbroadband.com -n 10

Pinging www.thinkbroadband.com [80.249.99.130] with 32 bytes of data:
Reply from 80.249.99.130: bytes=32 time=11ms TTL=56
Reply from 80.249.99.130: bytes=32 time=10ms TTL=56
Reply from 80.249.99.130: bytes=32 time=10ms TTL=56
Reply from 80.249.99.130: bytes=32 time=10ms TTL=56
Reply from 80.249.99.130: bytes=32 time=10ms TTL=56
Reply from 80.249.99.130: bytes=32 time=10ms TTL=56
Reply from 80.249.99.130: bytes=32 time=10ms TTL=56
Reply from 80.249.99.130: bytes=32 time=10ms TTL=56
Reply from 80.249.99.130: bytes=32 time=10ms TTL=56
Reply from 80.249.99.130: bytes=32 time=10ms TTL=56

Ping statistics for 80.249.99.130:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 11ms, Average = 10ms

y'all know that 11 [censored] me right off. lol

Edited by deleted (Fri 29-May-15 16:50:20)

Standard User RobertoS
(elder) Fri 29-May-15 17:14:51
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Re: My speed test results and where are my line stats!


[re: deleted] [link to this post]
 
In reply to a post by Fenn:
I connect wired for running any tests or big downloads.
But it was sluggish browsing you were complaining about. You imply now that is wireless, which is what I was asking, and that could easily explain the relative sluggishness. Also browsing can be making many calls per page to several sites, and their response times can vary independently of your speed to your ISP. Unlike speed tests and large downloads.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync 60000/16961kbps @ 600m. - IPv4BQM IPv6BQM
Standard User deleted
(deleted) Fri 29-May-15 17:53:35
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Re: My speed test results and where are my line stats!


[re: RobertoS] [link to this post]
 
My apologies, for clarification I would never judge anything when wireless, I'm only occasionally wireless and any issues at all I would plug in to eliminate that.

Sluggish is probably a little extreme of a word as well, but your explanation makes much sense and thank you
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