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Hello.
I have waited a long time for fibre, finally got it 3 days ago and I have been playing around since  doesn't seem to be much to play around with though performance has been stable since day one. I have the 76mb package from BT and fibre to the premesis.
Here is my result from the speed test does everything look good?
http://www.thinkbroadband.com/speedtest/results.html...
Web browsing still feels quite sluggish however i don't have a very good laptop may I ask if an SSD would improve browsing speed? due to maybe caching or something? I don't really understand how it all works so I am only guessing, but wb browsing is anything but 'snappy' many thanks
OH and I also cannot find my line stats, like SNR etc, on my BT home hub 5 and I have looked EVERYWHERE any ideas? cheers.
Edited by deleted (Fri 29-May-15 08:58:54)
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Speeds are very good.
As for PC SSD is of less benefit than more memory. What os and amount of memory do you have
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Hello.
I have waited a long time for fibre, finally got it 3 days ago and I have been playing around since doesn't seem to be much to play around with though performance has been stable since day one. I have the 76mb package from BT and fibre to the premesis.
Here is my result from the speed test does everything look good?
http://www.thinkbroadband.com/speedtest/results.html...
Web browsing still feels quite sluggish however i don't have a very good laptop may I ask if an SSD would improve browsing speed? due to maybe caching or something? I don't really understand how it all works so I am only guessing, but wb browsing is anything but 'snappy' many thanks
OH and I also cannot find my line stats, like SNR etc, on my BT home hub 5 and I have looked EVERYWHERE any ideas? cheers.
Toubleshooting
Helpdesk
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Speeds are very good.
As for PC SSD is of less benefit than more memory. What os and amount of memory do you have
Many thanks for the reply and windows 8.1 and 4GB RAM
And I know they should be in helpdesk mate but look
http://i.imgur.com/dbddvWj.png
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If you are on FTTP (not FTTC) then the HH5 isnt acting as a modem so surely there is nothing, or very little, to look at?
With FTTP it connects at full speed or it doesnt connect at all. Any line level connection data will only be available to the ONT wouldnt it?
BT Infinity 2 - IP profile 77 / 20 - super fast!
Previously BE Unlimited - 21,000 Download 1,200 Upload but then moved house - 6,500 Down, 1Mb/s up - gutted!
Ex <n>ildram , been to SKY MAX - 15,225 Download
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Line stats are only relevant for copper. Fibre works very differently and, as long as it's actually connected, it will not be subject to the same issues that degrade copper performance with distance.
So the only thing that matters is actual throughput which is effectively down to any congestion issues in the network. Your figures are excellent and approach the theoretical maximum once the various layered protocol overheads inherent in the test are netted off.
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Hello.
I have waited a long time for fibre, finally got it 3 days ago and I have been playing around since doesn't seem to be much to play around with though performance has
Web browsing still feels quite sluggish however i don't have a very good laptop may I ask if an SSD would improve browsing speed? due to maybe caching or something? I don't really understand how it all works so I am only guessing, but wb browsing is anything but 'snappy' many thanks
Switch off unused/uneeded services in Windows 8.1 can help, but nowadays you need 8Mb memory.
Plenty of guides for this online.
Just upgraded my lappy from 3Gb to 8Gb more snappier now.
EDIT: corrected now.
Edited by Nightglow (Fri 29-May-15 11:30:35)
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Switch off unused/uneeded services in Windows 8.1 can help, but nowadays you need 8Mb memory.
Plenty of guides for this online.
Just upgraded my lappy from 3Mb to 8Mb more snappier now.
Methinks you mean Gig not Meg
For the OP:
Basically, the more memory you can stick in your machine the best.
(Instead of having to swap programs/data out to slow discs (SSD or other), using RAM is much quicker which is where you see the speed improvement). Hence, the more RAM you've got, the less time your machine has to bother the SSD/HDD drives.
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Switch off unused/uneeded services in Windows 8.1 can help, but nowadays you need 8Mb memory.
...
Just upgraded my lappy from 3Mb to 8Mb more snappier now.
Gigabyte (GB) surely?
Edited by deleted (Fri 29-May-15 11:27:33)
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Switch off unused/uneeded services in Windows 8.1 can help, but nowadays you need 8Mb memory.
...
Just upgraded my lappy from 3Mb to 8Mb more snappier now.
Gigabyte (GB) surely?
Yes, your correct, I'm getting rather frazzled here today.
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Agreed the white Openreach ONT (box that takes the fibre into it on FTTP) handles all the light optical transmission data.
On FTTP all the HH5 sees is an Ethernet signal.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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4GB memory should be OK for normal browsing, web browsing is NOT 10 times faster on a 70 Mbps connection rather than a 7 Mbps. Most people see no real difference with web browsing above around 15 to 20 Mbps, the reason being that web pages are lots of discrete elements, images, text, audio, video that arrive in small chunks and the latency between you and the server for the data becomes a limiting factor.
So speed tests will be faster, video streaming should always be in HD and little or no buffering, but web pages may still take time to open. The amount of animation and special effects on a webpage can also tax the CPU, so if this is a cheap low-end windows 8.1 laptop for example it may even be the CPU or graphics card that are the issue.
When visiting complex web pages with lots of data, I can see some pages using 0.5GB of memory so its a case of looking at the CPU/Memory usage and upgrading hardware where limits are being hit.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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I really appreciate all these responses I am learning a lot thank you.
So even as a performance enthusiast and obsessive guy who runs ping tests via command prompt and will be staring at the results for at least another 2 weeks - I need not concern myself with my 'line stats'???
Cheers.
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As others have said with a full FTTP connection ie fibre to the house and into the back of the network termination (ONT) there are no line stats - they simply do not exist.
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Is your laptop connected wired or wirelessly? If wirelessly, how is it when wired?
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Are you sure you have Fibre to the premises?
Or are you mistaking it with FTTC?
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Switch off unused/uneeded services in Windows 8.1 can help, but nowadays you need 8Mb memory.
Plenty of guides for this online.
Just upgraded my lappy from 3Mb to 8Mb more snappier now.
Methinks you mean Gig not Meg 
And Bytes not bits
---
Andrue Cope
Brackley, UK
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I connect wired for running any tests or big downloads.
I am fairly sure it's FTTP as they ran a fibre cable all the way to a small box outside my house and then drilled a hole in my wall and fed fibre cable to an open reach modem which my home hub 5 is connected to. The guy also let me watch as he used a fancy device to fuse the fibre optic cable together etc I can also get 300MB should I wish to pay more - and the icing on the cake was... he told me in was fibre to the premises
When I ping www.sky.com I get 9's and 10ms's
Seems solid so far but early days yet, only been connected about 3 days.
Really appreciate all the replies
Here is to thinkbroadband
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\Users\******>ping www.thinkbroadband.com -n 10
Pinging www.thinkbroadband.com [80.249.99.130] with 32 bytes of data:
Reply from 80.249.99.130: bytes=32 time=11ms TTL=56
Reply from 80.249.99.130: bytes=32 time=10ms TTL=56
Reply from 80.249.99.130: bytes=32 time=10ms TTL=56
Reply from 80.249.99.130: bytes=32 time=10ms TTL=56
Reply from 80.249.99.130: bytes=32 time=10ms TTL=56
Reply from 80.249.99.130: bytes=32 time=10ms TTL=56
Reply from 80.249.99.130: bytes=32 time=10ms TTL=56
Reply from 80.249.99.130: bytes=32 time=10ms TTL=56
Reply from 80.249.99.130: bytes=32 time=10ms TTL=56
Reply from 80.249.99.130: bytes=32 time=10ms TTL=56
Ping statistics for 80.249.99.130:
Packets: Sent = 10, Received = 10, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 11ms, Average = 10ms
y'all know that 11 [censored] me right off. lol
Edited by deleted (Fri 29-May-15 16:50:20)
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I connect wired for running any tests or big downloads. But it was sluggish browsing you were complaining about. You imply now that is wireless, which is what I was asking, and that could easily explain the relative sluggishness. Also browsing can be making many calls per page to several sites, and their response times can vary independently of your speed to your ISP. Unlike speed tests and large downloads.
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My apologies, for clarification I would never judge anything when wireless, I'm only occasionally wireless and any issues at all I would plug in to eliminate that.
Sluggish is probably a little extreme of a word as well, but your explanation makes much sense and thank you
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