In reply to a post by Trebby:

Thanks for that. Email sent - will let you all know what response I get.

Hope it all goes well for you.

I seem to get fobbed off month after month for our already completed FTTP install that started back in end of 2011 which is still down as part of the 66% Commercial FTTP Project, I was told start of July is when I would be able to order, then end of July (all work was finally completed according to all the engineers we had last month to fix a broken/snapped fibre cable) and now I have been told end of August, and I bet I then get told end September, even though there is a fibre cable coming out of the fibre manifold up our pole.

So our Fibre DP hardware is live, but I still get told that we cannot order due to its not ready, makes me laugh really.

Paul

Thinking about it, you probably will be waiting at least another 6 months. The last time I walked past the fibre cabinet, I remember there being only a dug out section in the road connecting the fibre cabinet to the PCP. So I think they've yet to connect the actual fibre and power lines. As well as that, the PCP is one of them ancient GPO ones (small and tatty), which I believe they replace with a more modern outer shell due to internal spacing issues. Also, a rather large quantity of households connected to the cabinet, including myself, probably won't benefit from the fibre connection as they're situated over a mile away, meaning it may not be a feasible option for Openreach to continue working on it - then again, I'm sure SFSY would've continued the project if it wasn't.

..so it's probably not going to happen anytime soon. Please update me if any of that has changed, I haven't walked past the area in months.

Edited by thebigdolphin1 (Mon 17-Aug-15 22:44:37)

It doesn't sound like great news does it. The cabinet is indeed one of the very old ones - do they need to replace this prior to fibre? It's just frustrating, because even the houses at the end of our garden can get fibre! But I do understand it isn't that straightforward.

I emailed Openreach - very generic response saying they hope to have it ready by the end of April 16 "all being well". Doesn't mention what the delay is. I don't think I've ever seen any Openreach engineers near the cabinet. Unfortunately I can't see Virgin Media coming this way either - I don't think their network comes anywhere near us?

Would be grateful for any updates in the future if anybody hears anything - likewise I will let others know if I get anything more out of Openreach.

When I mailed them a year back, they gave me a generic response too, giving me a placeholder date. Try replying to their response asking for an actual estimated date and not a placeholder - they gave me an actual date, not just a month (albeit incorrect).

EDIT: I've just sent an enquiry email to them requesting the current details on it, I'll get back to you (providing they respond).

Edited by thebigdolphin1 (Fri 21-Aug-15 20:21:05)

Well, I've received absolutely no new or useful information from the Openreach enquiry:

We are continuing to build our network to cover many more areas all the time. We believe this is the fastest rollout of this type anywhere in the world.

We appreciate that this is frustrating, however, we are bringing fibre into your area so please keep an eye on our website from the end of April 2016 for an update. It�s where we publish the very latest fibre coverage information and we update it weekly. This is when we would estimate that you should be able to place your order, all being well.

I would like to reassure you of our ambition to bring superfast broadband to as much of the UK as rapidly as possible. We are pushing ahead to complete one of the most ambitious and largest rollouts of fibre broadband anywhere in the world. Our £3bn investment coupled with the government�s BDUK programme means fibre currently passes 80% of homes and businesses in the UK. We are working in partnership with the majority of councils across the UK to increase the fibre broadband footprint to over 95% by 2017.

I hope this can help you understand that we have a real commitment to delivering superfast broadband to the people and businesses of Britain.

I am sorry that we have not yet provided you with this service.

So we'll just have to wait for another year or so and hope.

Edited by thebigdolphin1 (Mon 24-Aug-15 13:36:01)

Hey, just thought I'd let you know that they seem to be working on upgrading our cabinet now, so "by 31-Mar-16" is very likely.

I found this listed on roadworks.org:

12-14 Jan
Erect/Renew 1 PCP cabinet and base (600mm x 300mm x 1000mm),Install 1m of 1 way poly duct in Footway...

Edited by thebigdolphin1 (Mon 04-Jan-16 20:44:52)

Interesting! Good spot! Sounds very promising indeed (and about time...)

So is this replacing the very old telephone cabinet then? Presumably this is required before linking it to the fibre cabinet?

Yeah, the PCP is the smaller old cabinet with the number 8 marked on it. I presume they'll be upgrading it with a larger one (like this).
I believe they do this because there isn't enough space inside to install the cables linking it to the fibre cabinet (especially with 450+ premises connected!).

Edited by thebigdolphin1 (Mon 04-Jan-16 22:40:17)

Excellent, and about time! Thanks for the update.

Do you know if they ended up replacing the PCP or postpone it due to the (mildly) icy roads? I rarely go down the road often, so I haven't seen it.