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Standard User deleted
(deleted) Mon 05-Oct-15 15:43:08
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Re: Do I still need a separate modem


[re: RobertoS] [link to this post]
 
Just checked with my PlusNet account and I have the Unlimited Fibre Extra with a line speed of 77.4 Mbps
Standard User deleted
(deleted) Mon 05-Oct-15 15:56:27
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Re: Do I still need a separate modem


[re: deleted] [link to this post]
 
I find the BT Homehub5 type A delivers fast wireless over wireless-n and wireless-ac on 5 GHz.
Standard User RobertoS
(elder) Mon 05-Oct-15 16:04:05
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Re: Do I still need a separate modem


[re: deleted] [link to this post]
 
Was that using the link I gave you, or just what your account says your product is? It's specifically the page I gave that matters, as it is the Plusnet copy of the IP Profile.

The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59999/14372kbps @ 600m. - BQM


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Standard User deleted
(deleted) Mon 05-Oct-15 17:41:33
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Re: Do I still need a separate modem


[re: deleted] [link to this post]
 
Yes it was the link that you gave me RobertoS and thanks BatBoy for your recommendation. Is that with a separate modem?
Standard User deleted
(deleted) Mon 05-Oct-15 17:55:25
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Re: Do I still need a separate modem


[re: deleted] [link to this post]
 
No, it has a built-in ADSL/VDSL2 modem.

but it will also function with an external modem as it has a Wan port as well.

Edited by deleted (Mon 05-Oct-15 17:56:29)

Standard User deleted
(deleted) Mon 05-Oct-15 18:23:08
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Re: Do I still need a separate modem


[re: deleted] [link to this post]
 
Beginning to make perfect sense.
So BatBoy, in your humble, honest opinion and without putting you on the spot, would you say that a HomeHub 5 may be the answer to my "one-box, less wires" solution? On superfast fibre broadband with PlusNet.
I recently checked out the Netgear D6400 with integrated VDSL and was told by a Netgear webchat advisor that I would still need a separate modem. In fact, Netgear does not have a modem router combo for a fibre connection
Standard User deleted
(deleted) Mon 05-Oct-15 19:06:17
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Re: Do I still need a separate modem


[re: deleted] [link to this post]
 
Yes, that's why I mentioned it.
Standard User deleted
(deleted) Mon 05-Oct-15 19:07:05
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Re: Do I still need a separate modem


[re: deleted] [link to this post]
 
So, is your fault ticket with plusnet still open.
Have they come up with a reason you have half the speed you are paying for?
Standard User deleted
(deleted) Mon 05-Oct-15 20:04:26
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Re: Do I still need a separate modem


[re: deleted] [link to this post]
 
Thanks BatBoy
Plusnet ticket is now closed and I'm keeping my head down for the moment. The reason being is that they sent a BT engineer to test the line and found nothing wrong. They make a charge of £50 if your own equipment is found to be at fault.
Standard User Andrue
(eat-sleep-adslguide) Mon 05-Oct-15 20:07:58
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Re: Do I still need a separate modem


[re: deleted] [link to this post]
 
In reply to a post by bigpapanoodle:
Personally I don't think the basic hardware supplied is up to it.
You are almost certainly wrong there. The OpenReach modem is certainly up to the job and could happily run even faster if BT allowed it to. The router likewise seems fine to me (http://www.ispreview.co.uk/index.php/2015/01/isp-plusnet-launch-faster-hub-zero-2704n-broadband-router-full-specs.html ) both only have 100Mb/s ports but that shouldn't be a problem at the moment.

Other than that it could be a dodgy installation or perhaps a genuine line fault but buying new hardware should be bottom of the list. I can't see it getting you anything other than a very minor improvement. The only real reason to change would be to reduce the number of power sockets in use.

---
Andrue Cope
Brackley, UK

Edited by Andrue (Mon 05-Oct-15 20:11:55)

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