Thank you to MrS and everyone else for the information, and apologies for any confusion I caused.

Potential problem.

If the BT line is installed to the NTE5, and that NTE5 is in use by VM with their faceplate, then surely your VM service will cease immediately. Long before your FTTC comes along. Or will it just cease your VM phone service?

I think you need a Simultaneous Provide of line and FTTC.

Edited by RobertoS (Tue 15-Dec-15 21:16:34)

In reply to a post by RobertoS:

If the BT line is installed to the NTE5, and that NTE5 is in use by VM with their faceplate, then surely your VM service will cease immediately. Long before your FTTC comes along.

If the VM line is terminated at the NTE that was previously a discontinued service from Openreach, then why should Openreach break a functioning VM service by installing a new line? Surely openreach would install a new NTE at the appropriate location?

Unless VM (as a licensed telco) are not supposed to touch the NTE in the property, which case it would be VM at fault and they would have to 'regularise their installation' first?

I know plenty of people with VM telephone lines that are connected to the NTE, as this is where extension wiring generally starts in the bigger residences.

Openreach engineers will be well versed in what to do, and will just add a new NTE

In reply to a post by RobertoS:

Potential problem.

If the BT line is installed to the NTE5, and that NTE5 is in use by VM with their faceplate, then surely your VM service will cease immediately. Long before your FTTC comes along. Or will it just cease your VM phone service?

I think you need a Simultaneous Provide of line and FTTC.

Good Morning RobertoS, I think I may have confused the situation for which I apologise.

I presently have only VM Cable Fibre, which runs from outside via a white cable (I assume coax) to a VM Modem/Router. I did previously (for 1 year) have the VM phone service but cancelled it as I never used it and it would have been another 12 months upfront or £17.99 a month.

I hope this re-explains my situation. Sorry

In reply to a post by MrSaffron:

Openreach engineers will be well versed in what to do, and will just add a new NTE

Thank you MrS, I am not sure if my reply to RobertoS changes that at all? If not it really does not matter.

I will just be glad to move away from VM eventually.