Master Socket

Hi

Ok bit of a weird one this, had a few drops in speed recently so decided to plug the router directly into the master socket to see if there were any problems with the internal wiring, plugged in no internet on the computer but wireless was working, tried other cat cables just in case the one I tested with was a dud, no connection to the broadband, but wireless working plugged it back into our wall socket and the internet worked, any ideas why this would happen ?

BB

How sure you are you that you are connected to your own wireless network? When you say wireless worked - you do mean you had Internet access to websites. not just a message saying connected.

If the only thing physically moved was the RJ11 (Internet lead) on the modem then should have no effect on the Ethernet side of things.

Hi Andrew

The wireless was tested on the mobiles and we did look at some web pages to check also showed wireless was connected on the router lights. Router was moved and a longer cat cable was used (tested on 3 different cat cables)

BB

PS computer was not showing bb connection at all

And those exact same cables work when the router is in its normal position?

Hi

Not the same cables as when router in normal position connected to the phone socket, as that has a shorter cat cable that came with the router.

BB

So you need to check if the cables work when the router is in its normal place then, i.e. on the LAN connection from the PC to the LAN socket on the router.

Hi Andrew

Thank You, will try later when grandchildren are in be heheh. Will update after trying.

BB

Hi Andrew

Cat cable is working when in my normal place, really puzzled now only thing I can think of is that the test socket is not working ?

BB

PS just checked phone directly into the master socket and that does not work either

Edited by blueboy (Thu 07-Jan-16 23:32:26)

Perhaps you could plug a telephone into the test socket and see if that works. Is it possible that there is another master socket somewhere else?

Hi

Its the box where the phone line enters the house so fairly sure that's the master socket, plus I already tried the phone see above, thanks for the input though.

BB