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I would be much obliged for help with following issue please.
TalkTalk have just upgraded my speed from 38mb to 76mb foc
Connecting the laptop to the HG633 TalkTalk router gives me 75.3mb.
However, WiFi is only giving me between 38 and 40.
When I had 38mb I lost about 3mb using WiFi, but the loss on 76mb is appalling.
I've had the laptop at the side of the router and 15 feet away and there's no real difference.
Could this be a setting on the router or could the router be faulty. Unfortunately, I don't have another fibre router.
Thank you
Richard
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How old is your laptop? Do you have a modern mobile phone you can test on as well? Wifi should easily cope 76Mbit+ on a modern device.
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Sorry, I should have said that is no different on my smart phone or tablet.
I used the laptop in the thread as I can use the Ethernet cable or WiFi fit comparison.
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Sounds like your laptop is only running at 802.11g. Does it support anything higher? What model laptop is it?
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Sounds like your router needs the wireless settings tweaked
Are the settings like these? http://www.talktalkmembers.com/t5/Community-Help-Art...
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Yes, exactly the same.
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Check you laptop as well, and also what your other devices are set to. AIUI if one of them can only connect on "g" then all have to if that one is on. That maxes out at 52mbps.
The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59504/15641kbps @ 600m. - BQM
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most wifi devices seem to only be able to do 25-45mb/s
you could enable 40mhz on your router see if you can get any more speed but depends if your devices support it
if you use a powerline adapter and a wifi powerline adapter you can make 2 wifi networks in your house as that will split the data between your router wifi and powerline wifi (you can use the same SSID but best to use 54g only so roaming works seamlessly)
do not use wifi repeater (sometimes called boosters) as they will reduce your wifi speeds by about 60-75%
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lacking details here
5ghz or 2.4
ac n or g?
I think anything but 5ghz ac will be not a cert for full internet speeds.
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When I had 38mb I lost about 3mb using WiFi, but the loss on 76mb is appalling. it's not losing any more than it was, it's just that wifi is limited in speed. Frankly if you got 35Mb/s on wifi you were doing better than most. Last I checked mine struggled to get much over 20Mb/s which is why I only use it for my phone.
There are two forms of wifi. The older type uses a lower frequency of around 2.4GHz. The more modern uses 5GHz. With the lower frequency version you'll be suffering interference from your neighbours since everyone and their dog uses that frequency block. The higher frequency block is relatively clear but does require that your equipment support that frequency and older/cheaper equipment may not.
But even on 5GHz I think you'll struggle to make best use of your connection. If speed is important to you then a wired connection (Ethernet or PowerLine adaptors) is the only way to go. Wireless will always be a compromise.
---
Andrue Cope
Brackley, UK
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The router uses 2.4 and 5 across a,g and n.
Laptop, smart phone and tablet all give similar results
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I get over 100 Mbps on mine
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Try setting the router to use only N on 2.4 GHZ.
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It isn't a question of what the router can provide. It is a question of what is the lowest level requested by the devices. If they all request 2.4GHz that's all they get, and if any of those can only do g, not n. then the router will drop down to g for them all.
The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59504/15641kbps @ 600m. - BQM
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you havent said what the devices are using.
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Thanks
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Been looking on the TalkTalk forums and there was a lot if comments about the poor performance of the HG633.
Just can't afford to go out and buy a different router.
I have an old d-link router but that was used for standard broadband.
Seems there's an upgrade on the Huawei HG633 firmware 1.15T to 1.16T but can't find it to try it out.
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Yet the cock hasn't crowed. [puzzled]  .
The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59504/15641kbps @ 600m. - BQM
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Why don't you look at the question you have now been asked three times and ignored? Very possibly the reason for the problem!
Not being rude, is it that you don't understand the question? We can explain further if so  .
The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59504/15641kbps @ 600m. - BQM
Edited by RobertoS (Sat 13-Feb-16 22:29:14)
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Router has g and n setting.
Tablet is a hudl 2 and my phone is a Vodaphone Smart Ultra 6.
Tablet uses 5 and mobile 2.4
Please elaborate on what more info you need please ☺
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My apologies.
I have posted at the foot of the thread.
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G means in real world a best result of 20 to 25 Mbps, and N if all is good generally 60 to 75 Mbps but this varies enormously from device to device and the presence of other networks in the area.
As router only has g/n the dual band devices will be stuck using 2.4 GHz
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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According to the manual, the router has dual-band 2.4 and 5 GHz wireless. It should be possible to use different SSIDs to allow user selection of whether to use 2.4 or 5 GHz.
http://community.talktalk.co.uk/t5/Community-Help-Ar...
Edited by deleted (Sat 13-Feb-16 23:06:12)
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That is great thanks, I've looked them up. The HUDL 2 has wifi "n" so fine. The phone doesn't say, just WiFi tick. But as it is 4G capable and lots of other things must have "n" as well.
So that isn't the problem.
The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59504/15641kbps @ 600m. - BQM
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Been looking on the TalkTalk forums and there was a lot if comments about the poor performance of the HG633.
Just can't afford to go out and buy a different router.
I have an old d-link router but that was used for standard broadband.
Seems there's an upgrade on the Huawei HG633 firmware 1.15T to 1.16T but can't find it to try it out.
Hi 1.16T is not a wireless fix, it was mainly an update for VPN. the 1.17T is supposed to address the wifi problems, but when that will be released is anybodys guess. If you still want the 1.16T request it on their forums it atkes a few days though.
Kev
BlueBoy was here heheh
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Phone has Wi-Fi 802.11 b/g/n
Many thanks for all your posts.
Really appreciate your help
Edited by deleted (Sun 14-Feb-16 00:29:20)
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Thank you ☺
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Might seem like a daft question, but have you tried changing the WiFi channel. Had poor wireless speeds with my old Plusnet Technicolor router, changed it from automatic to Channel 6, and it sorted it right out.
I don't have this problem with automatic on my new Hub One though.
Edited by Timalay (Sun 14-Feb-16 10:53:20)
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What encryption you using? A few months ago, for some reason that was puzzling at the time, the most I could get out of my WiFi was under 54mb/s. I was connected 802.11ac but for some reason all it had to offer was 54mb max. Doing a little bit of hunting around on the internet soon told me why. Checking the settings I found that somehow the encryption was set to TKIP. Changing this to WPA2 with AES saw my speed increase from 54 to its current 585mbps. Might be the same scenario.
Edited by 69bertie (Sun 14-Feb-16 14:57:25)
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Router has g and n setting.
Tablet is a hudl 2 and my phone is a Vodaphone Smart Ultra 6.
Tablet uses 5 and mobile 2.4
Please elaborate on what more info you need please ☺
HG633 must be left as it comes out of the box, this gives it 5Ghz at AC speeds.
The only recommendation is to split the 2.4 and 5Ghz SSIDs.
HUDL 2 does not support AC - so I would expect 20Mbps to 40Mbps on wireless.
Smart Ultra 6 is only BGN device, so I would expect 20Mbps in most houses with interference,
Upto 40 Mbps in less congested areas
As the tablet is not using AC, even at 5Ghz it wont work out for you.
You need to get a device which is wireless AC, example devices are the latest samsung mobile phones, iPhone 6s, Macbooks, some high spec laptops. If you stood next to the router with the latest macbook, it would for sure pull the full 80Mbps. They can do in my testing 300Mbps over wireless AC (real throughput) when in good range.
For a desktop you can buy a USB AC wireless adapter, ensuring it is the highest AC standard (AC1200 or AC1600) not AC750.
The speeds you are getting given the devices you have are good and above average.
No point tweaking and changing "settings" and probably making matters worse - the devices you have do not support speeds above this - end of.
Edited by ukhardy07 (Sun 14-Feb-16 15:46:08)
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Your expectations are less than half what I'm getting. Some people are easily pleased
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Thank you very much ukhardy07
Very helpful post
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Thank you
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Did you split the SSIDs?
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Yes. No difference.
Think I've got the best speed I'm going to using my gadgets.
My daughters HP laptop tests at 48mb
We all use WiFi so we're not really going to get the most out of the 76mb connection.
If hand to run a cat cable around the house for the laptop and I hate to see cables.
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As I mentioned, I get around 80 Mbps on wireless-n and over 100 Mbps on wireless-ac, but I'm on BT using a HH5, Macbook and iPhone 6S.
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We all use WiFi so we're not really going to get the most out of the 76mb connection. [chuckle]
How many over 20Mbps wifis would you expect out of a WAN of 76Mbps?
The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 59504/15641kbps @ 600m. - BQM
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You know what I mean RobertoS
[Chuckle]
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G means in real world a best result of 20 to 25 Mbps, and N if all is good generally 60 to 75 Mbps but this varies enormously from device to device and the presence of other networks in the area.
As router only has g/n the dual band devices will be stuck using 2.4 GHz
this ^
ZeN Fibre Unlimited 2
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What of it?
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What of it?
MrS summed it up basically. Everything else with WiFI is trial and error and dependant on quality of equipment!
ZeN Fibre Unlimited 2
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Dual band devices can be forced to use 5GHz by splitting the SSID's
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Dual band devices can be forced to use 5GHz by splitting the SSID's
Yep, very good suggestion!
ZeN Fibre Unlimited 2
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So much for "this^"
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So much for "this^"
was merely agreeing with his comments re g and n speeds, not saying yours was no good!
ZeN Fibre Unlimited 2
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I wasn't aware that's what it meant.
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Yes. No difference.
Think I've got the best speed I'm going to using my gadgets.
My daughters HP laptop tests at 48mb
We all use WiFi so we're not really going to get the most out of the 76mb connection.
If hand to run a cat cable around the house for the laptop and I hate to see cables.
yes but you find that you're getting 40mb on both 2.4 and 5ghz at the same time
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As I mentioned, I get around 80 Mbps on wireless-n and over 100 Mbps on wireless-ac, but I'm on BT using a HH5, Macbook and iPhone 6S.
Are you using 40Mhz on 2.4Ghz?
Given the HH5 and those devices, everything would support 5Ghz band and would achieve over 100Mbps.
If you connected up a TESCO Hudl I would say, expect 20 - 40Mbps. It's all device dependant.
I have iPhone 6s, and a macbook and I pull over 300Mbps internally transferring files and over 100Mbps speeds (when my connection allows).
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The TalkTalk supplied HG633 is pants, i would ditch it and get a half decent dual band VDSL2 router. For around 60 quid this TP Link router is good value:
http://www.amazon.co.uk/TP-LINK-TD-W9980-Wireless-Gi...
If you've got a bit more to spend then these are even better (support 802.11ac)
http://www.amazon.co.uk/TP-LINK-Archer-VR200-Beamfor...
http://www.amazon.co.uk/TP-LINK-Archer-VR900-Beamfor...
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If you connected up a TESCO Hudl I would say, expect 20 - 40Mbps. This is nonsense.
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I've split the SSIDs
Tablet best speed 50mb
Phone best speed 40mb
Cheers
Richard
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Thanks for your post
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saw my speed increase from 54 to its current 585mbps. Might be the same scenario. You're getting over half a terrabit a second over wifi?
Blimey.
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Andrue Cope
Brackley, UK
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Who said anything about terrabits? My wifi speed is currently 300 mbps
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If you connected up a TESCO Hudl I would say, expect 20 - 40Mbps. This is nonsense.
Elaborate on how this is nonsense? Tesco Hudl has wireless ABGN, on the 2.4Ghz band. Not AC, so looking at 54Mbps on 5Ghz max actual connection over WiFi - throughput significantly lower.
On the wireless N 2.4Ghz band, without using 40Mhz (which is relatively impossible with most local wireless interference) it will connect in with a maximum throughput of 65Mbps. This is due to the chip used in the HUDL... This is more than half the maximum N standard at 20Mhz on 2.4Ghz which you see with devices such as a macbook, which come in at 144Mbps. So we are comparing apples with oranges. Not all "N" devices can get the 144Mbps on 20Mhz, the original HUDL being one of them will negotiate a rate of 65Mbps maximum... With a connected rate of 65Mbps at 2.4Ghz, 20Mhz (this assumes best signal), even 40Mbps would be quite good throughput wise... Quite accurate, not nonsense.
Edited by ukhardy07 (Mon 15-Feb-16 17:15:03)
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If you connected up a TESCO Hudl I would say, expect 20 - 40Mbps. This is nonsense.
Elaborate on how this is nonsense?
The OP just posted 50 mbps
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As I implied, it's not just about connection speed. Using the wrong security will also cripple your connection.
Grabbed from howtogeek website which is where I found out about my problem of slow speed.
"WPA and TKIP compatibility options can also slow your Wi-Fi network down. Many modern Wi-Fi routers that support 802.11n and newer, faster standards will slow down to 54mbps if you enable WPA or TKIP in their options. They do this to ensure they�re compatible with these older devices.
In comparison, even 802.11n supports up to 300mbps � but, generally, only if you�re using WPA2 with AES. Theoretically, 802.11ac offers theoretical maximum speeds of 3.46 Gbps under optimum (read: perfect) conditions."
And my wifi speed I could probably get more as the dongle is stuck on the rear end of the computer and not up in the air but so far I've found there is about a 2mb/s difference in speed tests between being connected ethernet or WiFi. Not enough to lose sleep over.
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Who said anything about terrabits? My wifi speed is currently 300 mbps
Oops. Touch of brain fade there. Sorry
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Andrue Cope
Brackley, UK
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1.16T is not a wireless fix, it was mainly an update for VPN. the 1.17T is supposed to address the wifi problems, but when that will be released is anybodys guess.
Sorry for reviving an old thread but I was searching for info on this issue and found the page so I'm guessing others may too - in which case they may find this useful: I tested 1.17t on the HG633 and it didn't fix the wifi problem. (Wired speed 65meg, wifi below 40, with a single device connected to the router on either 2.4 or 5Ghz, at 12inches distance)
I think they are now testing 1.18 but so far none of these versions up from the original 1.15 has been given general release. The only way to get these version upgrades is to ask the OCE staff on the TT community forum, but each time they make you do a pin hole factory reset and wait up to 48 hrs for the firmware to load, which is a PITA if you have renamed the SSIDs and picked a quiet wifi channel
I've now ordered a TP-LINK Archer VR900 AC 600Mbps on 2.4GHz + 1300Mbps on 5GHz. I couldn't find confirmation of the 2.4 and 5 wireless speeds for the HG633, anyone know?
Edited by deleted (Fri 27-May-16 10:00:20)
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