Non NTE5 and BT Infinity 2

HI everyone, 1st post and hoping it's the right place!

I am on super slow BT broadband and was today told I could upgrade to Infinity2 which I have asked to do. I currently have an old non NTE5 master socket which I feel sure will need to be upgraded. The BT salesperson insists that HomeHub 5 has everything internal and so the old master socket is fine. I'm pretty sure I need an upgrade to an SSFP master socket. Can anyone tell me who's right, and if I do need an master socket upgrade am I going to be hit over the head with a £130 call out fee for an engineer?

grateful for any help

It is best to use a SSFP master socket to get best speed. However for a self-install, micro-filters on extension sockets coupled with the removal of the ring wire should give good speed.

There is nothing built-in to the HH5 regardless of what the BT salesperson says

The HH5A still does not support G.INP. The HH5B will if you're on a Huawei cabinet.

These days BT do a "self-install", where they give you a HomeHub 5 and a dangly filter, just as with ADSLx. You no longer normally get an engineer visit.

This is far from the best way of doing things on FTTC. Given a modern NTE5 then you can get a VDSL faceplate for it from many places, but technically you are not allowed to replace the NTE yourself.

If you get an engineer visit for anything they are supposed to replace the master with a modern one, free. I wouldn't wish it upon yourself if I were you.

What are the FTTC estimates for your line from this checker?

You don't say, is it just the single 'old' NTE you have, as in are there no other working phone points in the property ?

If so the single micro filter will be fine.

The checker is giving me an 80/20 estimate.

So obviously the SSFP socket would be desirable but I can't see them sending anybody to upgrade it if it can be bodged using dangly filters. Surely a non NTE5 socket is going to be a problem though?

edit: yes its the sole socket in the property and it's an old NON NTE5 one. I don't require any extensions.

Edited by deleted (Thu 03-Mar-16 20:15:02)

The SSFP mainly fixes problems with extension wiring.

If its the only socket then there are no worries at all

edit: yes its the sole socket in the property and it's an old NON NTE5 one. I don't require any extensions.

Then, as the others have said, that'll be fine.

Thank you all very much for your help. A fantastic forum

In reply to a post by BatBoy:

The HH5A still does not support G.INP. The HH5B will if you're on a Huawei cabinet.

You still haven't comfirmed this....