Is this correct of just another fob off

Hey all

I just received an email from openreach stating the following:

Hello Paul

I have looked into the project to provide FTTP.

There is final light loss testing planned for week commencing 11th July to make sure connectivity will reach throughout the fibre network.

The ready for Service date to Cps is 20th July

Thanks
*****

Fibre Enquiries team

Does all this sound correct or is it another one of their made up delay tactics.

The above along with strangely our council doing the following 7 lots of jobs on BT's chambers on 1st July to 7th July along the main road very near us.

DUCT CLEANING AND REPAIRS, PULL THROUGH NEW FIBRE

I am hoping its true and that those dates are actual dates and this its finally going to happen after 4.5 years battle to get to go live.

In the past I have got dates that came and went but I was always only told that there is still some work to be done and nothing precise was mentioned.

But where here they have mentioned that they are doing the final light loss test on the fibre, and me being from an engineering background, this does sound feasible, but at the same time I have my doubts due to we are only 2.5 to 3km from our exchange so there shouldn't really be an issues in that short distance.

Maybe its a test that they do no matter how long the distance.

Thanks

Paul

In reply to a post by PaulKirby:

....
The above along with strangely our council doing the following 7 lots of jobs on BT's chambers on 1st July to 7th July along the main road very near us.

DUCT CLEANING AND REPAIRS, PULL THROUGH NEW FIBRE

I am hoping its true and that those dates are actual dates and this its finally going to happen after 4.5 years battle to get to go live.

That's the council's list of roadworks in their area. In this case Openreach doing those 7. Not the council.

Hey Rob

In reply to a post by RobertoS:

In reply to a post by PaulKirby:

....
The above along with strangely our council doing the following 7 lots of jobs on BT's chambers on 1st July to 7th July along the main road very near us.

DUCT CLEANING AND REPAIRS, PULL THROUGH NEW FIBRE

I am hoping its true and that those dates are actual dates and this its finally going to happen after 4.5 years battle to get to go live.

That's the council's list of roadworks in their area. In this case Openreach doing those 7. Not the council.

I am aware of that, but there is no listing of BT anywhere in the information, not even a communication phone icon is shown.

Take a look of at this >> image <<, I have highlighted the 7 jobs and pasted the full job information on the right side, those phone icons you can see are for Virgin Media.

The rest of the jobs on there that are shown are for the resurfacing of the road and pavement etc.

As you can see there is no mention of BT in that job.
Whenever I see normal fibre work I have always seen the communication (phone) icon where as here you don't see it.

Paul

Highly unlikely that council workmen will be cleaning and repairing Openreach ducts and pulling fibre through. (Duct tubing to blow fibre through?)

In reply to a post by RobertoS:

Highly unlikely that council workmen will be cleaning and repairing Openreach ducts and pulling fibre through. (Duct tubing to blow fibre through?)

Well that's what I thought, but where our FTTP issue has been on going since 2011 - 2012 where we have always been told that our fibre hardware isn't ready yet, even though there was a home 4 doors from me that is using our fibre hardware for their FTTP install and I think our local MP didn't seem that happy about it at the time.

Its only recently that I sent emails to my local MP, BT, Openreach Fibre Enquires and also the CEO of openreach with photo evidence that our hardware is live and asked what the delay was in them flicking the switch on they system to say we can order FTTP, then a few weeks later all this.

I was thinking maybe BT was a bit bogged down with work and my MP got our council to do the unblocking of BT ducts etc due to they are re-doing all the roads and pavements in the area anyway and maybe there will be BT work added to roadworks one that cleaning, repair and unblocking work has completed.

Also whenever there is work to be done for BT / Openreach most of the time its not Openreach that do the actual work.
Like for example BT needed to remove an old small chamber down the road and replace it with a new generic one, and that work was done by 3rd part builders, I did post pictures about it, so maybe where our council is doing work in our area they are also getting them to that that as well.

But yeah, still not sure though, its till strange that there is no mention of BT or Openreach in those jobs.

Blowing down the fibre and splicing it, then yeah, I would assum it would be BT Openreach or sub contractor to do that.

Paul

Yes, but permission has been granted for the stated reason. It's not something that utilities can change on a whim. As it says, someone, whether employed by the council or OR is doing precisely what it says. Clearing ducts for fibre.

In reply to a post by PaulKirby:

But where here they have mentioned that they are doing the final light loss test on the fibre, and me being from an engineering background, this does sound feasible, but at the same time I have my doubts due to we are only 2.5 to 3km from our exchange so there shouldn't really be an issues in that short distance.

Things can go wrong during deployment. There was a FTTC cab in my area that was delayed because the fibre failed a light loss test and it can't have been more than a kilometer or so from the exchange.

In reply to a post by simon194:

In reply to a post by PaulKirby:

But where here they have mentioned that they are doing the final light loss test on the fibre, and me being from an engineering background, this does sound feasible, but at the same time I have my doubts due to we are only 2.5 to 3km from our exchange so there shouldn't really be an issues in that short distance.

Things can go wrong during deployment. There was a FTTC cab in my area that was delayed because the fibre failed a light loss test and it can't have been more than a kilometer or so from the exchange.

I understand all that, but there is a home 4 doors from us already using our phone pole and our FTTP hardware and they have had no issues with it, and they are the only ones on our hardware that was / is able to order fibre.

So that test shouldn't really be needed in our case due to a home already using the FTTP, TBH I think they might be using this test to actually see if our FTTP hardware is in fact live, and that they are ignoring the fact that there is a home already using the hardware.

So if they need to run this test they can, it will only prove that I was right and have been since 2011 - 2012 when I originally said it was all completed and live.

Paul

In reply to a post by 69bertie:

Yes, but permission has been granted for the stated reason. It's not something that utilities can change on a whim. As it says, someone, whether employed by the council or OR is doing precisely what it says. Clearing ducts for fibre.

I am a bit confused, not had much sleep, but are you agreeing with me when I said its the council doing the work possibly for BT?

It was just that I have never seen a council do work for BT before, I have seen work listed as BT with a BT reference number and that job being done by builders (3rd party contractors), but this work has our councils reference number listed for the jobs.

Paul

Maybe the council doing the clearing and OpenReach to pull fibres?

In reply to a post by hypertony:

Maybe the council doing the clearing and OpenReach to pull fibres?

Yeah, I was thinking that, you should see the muck that is down some of those BT Chambers, its not nice LOL.

Paul

The local council may be doing the duct cleaning on a commercial contract with BT.

----------------

The open area of our estate is privately owned by a charity.

The council look after the grass and trees under a commercial contract to maintain it to "public park standards", signed in 1993, the charity paying a very substantial sum for this to be done "in perpetuity".

Generally, it seems to be further sub-contracted to private companies.

------------

Regarding the Fibre Test, does anyone have any idea of how often faults such as cracks occur in fibre generally?

Leads to major confusions.

Edited by deleted (Wed 06-Jul-16 12:18:05)

In reply to a post by eckiedoo:

The local council may be doing the duct cleaning on a commercial contract with BT.

Yeah, this might be the case here then.

In reply to a post by eckiedoo:

The open area of our estate is privately owned by a charity.

The council look after the grass and trees under a commercial contract to maintain it to "public park standards", signed in 1993, the charity paying a very substantial sum for this to be done "in perpetuity".

Generally, it seems to be further sub-contracted to private companies.

Ok, didn't know that.

In reply to a post by eckiedoo:

Regarding the Fibre Test, does anyone have any idea of how often faults such as cracks occur in fibre generally?

Leads to major confusions.

Well the last time I used fibre was about 25 odd years ago and we never had any of these auto thermal splice machines, we did it by hand
As for cracks, not really seen those unless the fibre is put under presure via a sharp angle where it snaps LOL.

Paul

Back in the early 1990s, a local networking company demonstrated such non-automated splicing to me - but it was on short lengths of fibre and they were mounting suitable plugs/sockets on the ends.

The connecting faces were then polished etc until meeting specification.

The fibre was then cut in the middle, so that the main, lengthy, working fibre could be put in to place; and those, pre-prepared terminating pieces could be fused on, this being simpler than the plug/socket work.

I suspect that the main fibre was laid directly on cable trays etc, around factories, universities etc, as I am not aware of the company doing any BT work.

Post deleted by adslmax

Openreach need to have more time for final test, fibre blow and also sort out traffic management then another week for BT Wholesale to updated on availability checker to placed an order to go LIVE.

It looks correct and if it is a genuine email from the fibre team then the dates are probably correct too.
The guy who already has FTTP installed was probably lucky back then as the ducts were not so blocked.?
The council would only do the cleaning and OR would do the rest I assume.
You could reply to the mail if the dates prove to be wrong I guess.?

In reply to a post by eckiedoo:

Back in the early 1990s, a local networking company demonstrated such non-automated splicing to me - but it was on short lengths of fibre and they were mounting suitable plugs/sockets on the ends.

Yep, sounds about right.
We used connectors with glue in them, so we had to be sure it was aligned right.

In reply to a post by eckiedoo:

The connecting faces were then polished etc until meeting specification.

I remember being taught back then cutting the fibre cable with a pair of cutters or a sharp blade.
We used a very fine grit sand paper with what looked like washing up liquid
We was told to polish the fibre cable in a figure 8 motion until it was smooth, level and had no chips in it, we also had an eye piece

In reply to a post by eckiedoo:

The fibre was then cut in the middle, so that the main, lengthy, working fibre could be put in to place; and those, pre-prepared terminating pieces could be fused on, this being simpler than the plug/socket work.

I suspect that the main fibre was laid directly on cable trays etc, around factories, universities etc, as I am not aware of the company doing any BT work.

I also recall teaching BT and Nortel Students when I worked at my local college.

Paul

In reply to a post by ironman12345:

It looks correct and if it is a genuine email from the fibre team then the dates are probably correct too.

The email from openreach was valid and its from the BT Network:
Received: from smtpb1.bt.com (smtpb1.bt.com [62.7.242.136])

As for the dates, even though the email is valid, these dates could still be made up, BT / Openreach are know to make up dates, I have been plagued for on and off since 2011 - 2012 with the "It will be completed end of the month, and live a week or two after that", those come and go all the time.

But they have never been that informative like they have this time, maybe new tactics

In reply to a post by ironman12345:

The guy who already has FTTP installed was probably lucky back then as the ducts were not so blocked.?

The old lady 4 doors down that has the FTTP is using our FibreDP hardware, so if she has it everyone else on that hardware should be able to get it, its not that all the ports on the hardware are used up, she is the only fibre on that hardware, which is my point.

It was only when I emailed, a BT Executive, Openreach, the CEO of Openreach along with my local MP of the proof that our hardware is live (hence the lady 4 doors down) and that its been like this since 2011 - 2012, that's when I got this response.

Strange that

In reply to a post by ironman12345:

The council would only do the cleaning and OR would do the rest I assume.
You could reply to the mail if the dates prove to be wrong I guess.?

Yeah, I am assuming that also, but also Openreach doesn't always do their own jobs, they also contract them out.

Like I had already said in another post, they contracted a job out to normal builders when they needed to remove an old small chamber and replace it with a much larger generic sized one.

This was done so that the FibreDP in that chamber could be mounted to the inner walls of the chamber.

Paul

In reply to a post by adslmax:

Openreach need to have more time for final test, fibre blow and also sort out traffic management then another week for BT Wholesale to updated on availability checker to placed an order to go LIVE.

I am aware of that and I totally agree with you, I was more asking did their response look legit to you, due to I have been fobbed off by BT and Openreach for so long (4.5 years to be exact) every openreach engineer that has been working in our chamber has all said its live and to keep pestering BT.

Even one engineer told me it is live and that he was the FTTP engineer that installed the FTTP to the home 4 doors down back in January, where he said it has definitely been live since at least January, possibly longer.

I even had a couple of engineers show me the CSP Box on the wall 4 doors down, so I took photos of all this and emailed them to everyone that I could think of at BT, Openreach and my local MP, which is where I got this response.

This was why I was saying does this email look right or another fob off, I wasn't questioning the dates, more of the response.

A response of "There is final light loss testing planned for week commencing 11th July to make sure connectivity will reach throughout the fibre network." along with "The ready for Service date to Cps is 20th July" seems a lot different than this type of response "There looks to be still quite a bit of work to do so I would recommend you check back then for further updates." which I used to get a lot of btw, along with its almost completed and then give the end of the month.

And that one was when that lady 4 doors down already had FTTP (on our hardware) so you can see my concern with this response.

I am hoping this latest response is correct, seeing and knowing all the FTTP hardware is there and live all that time isn't nice

Paul

A reminder of what "hardware" might be there and usable...

Any one FTTP subscriber needs a dedicated fibre between home and splitter. The part between the home and the fibre DP won't exist until you order, so can't be light tested. The part between the fibre DP and the splitter is likely to be put in place before order, at least in part, and each fibre would likely be tested in some way.

In that portion of the network, you certainly get fibres that the old lady isn't using - even separate cables - that need testing separately.

Between the splitter and the aggregation node, the fibres are shared by 32 properties max. As splitter devices fill up, more devices - and fibres - come into play. If the old lady's device is full, then you would be allocated to different device and fibre ... which would need testing separately.

Or perhaps BT have encountered too many errors in the area, and are retesting the basic infrastructure laid down way back when.

I can't countenance the delays here, nor understand how one house brooked the system. But what they are saying now is a plausible state of affairs - especially if they have doubts with the enduring quality of what was put down years ago, and have a need to create (or recreate) accurate engineering records.

In reply to a post by WWWombat:

A reminder of what "hardware" might be there and usable...

Any one FTTP subscriber needs a dedicated fibre between home and splitter. The part between the home and the fibre DP won't exist until you order, so can't be light tested. The part between the fibre DP and the splitter is likely to be put in place before order, at least in part, and each fibre would likely be tested in some way.

In that portion of the network, you certainly get fibres that the old lady isn't using - even separate cables - that need testing separately.

Between the splitter and the aggregation node, the fibres are shared by 32 properties max. As splitter devices fill up, more devices - and fibres - come into play. If the old lady's device is full, then you would be allocated to different device and fibre ... which would need testing separately.

Or perhaps BT have encountered too many errors in the area, and are retesting the basic infrastructure laid down way back when.

I can't countenance the delays here, nor understand how one house brooked the system. But what they are saying now is a plausible state of affairs - especially if they have doubts with the enduring quality of what was put down years ago, and have a need to create (or recreate) accurate engineering records.

I think I understood most of that.
So you are saying the splitter node(s) which our FibreDP hardware would be connected to might be full and the lady 4 doors down might of taken the last fibre from it.

It's possible, our area caters for 937 lines all down for FTTP and has all the FTTP hardware (possibly also the fibres) so that would require 8 splitter nodes just for our area.

The strange thing is she is the only one on our FibreDP that can order FTTP, surly BT wouldn't just blow just the one fibre just for her.
Out of the several FibreDP hardware that is daisy chained together there is only that one home that can get fibre and that is hers.

My guesses was that there are fibres available due to all the engineers have said its all live and that its just a software issue and the people in management back at the offices don't know what their left and right hand are doing.

Now whether all that is true or not I am not fully sure, but I do know that the fibre splicing engineer that was here last July was splicing more than one fibre in each of the FibreDP hardware.

Saying that, I never saw where the other end of the fibres stopped, they might of stopped on the main road, they might of even gone all the way to the exchange.

All I know there was loads of fibres spliced our end.

*** update ***
When I say spliced I mean several fibres are wrapped around those wafers inside the FibreDP hardware, so I am assuming when people are able to order they would be using one of those fibres on the wafers.
*** end of update ***

But I will wait until the 11th when they do the light loss tests, I assume I will see the engineers in our chambers testing the fibres within the FibreDP hardware.

I have already waited for 4.5 years, another 4 days is nothing

Paul

Edited by PaulKirby (Thu 07-Jul-16 16:10:17)

If the lady 4 doors down has fibre from the same pole that you are connected to I assume that her fibre comes from a manifold which is attached to the top of the pole. My Understanding is that each manifold holds either 7 or 12 fibres. Everything from that manifold back to the exchange must be tested and working for her fibre to work. Therefore unless the manifold is full they should be able to install you to one of the free fibres in the manifold, job done.

The only complication that I can think of is if the copper from the pole goes to 2 different exchanges or cabinets and she is on one and you on the other but I would have thought that was very unlikely.

In reply to a post by brightd:

If the lady 4 doors down has fibre from the same pole that you are connected to I assume that her fibre comes from a manifold which is attached to the top of the pole. My Understanding is that each manifold holds either 7 or 12 fibres. Everything from that manifold back to the exchange must be tested and working for her fibre to work. Therefore unless the manifold is full they should be able to install you to one of the free fibres in the manifold, job done.

Exactly my point, there is only one fibre coming out of our FibreDP hardware and manifold and that goes to her home, there is nobody else on our hardware along with several other FibreDP hardware that ours is linked to that can get fibre due to the BT / Openreach system saying its not available to us.

Openreach say we are still down for FTTP but its just that our hardware isn't ready yet, but how is our hardware not ready, there is a home already on it.

In reply to a post by brightd:

The only complication that I can think of is if the copper from the pole goes to 2 different exchanges or cabinets and she is on one and you on the other but I would have thought that was very unlikely.

Different cabinets doesn't matter when its FTTP, they go to the same lot of splitter node(s), BT, Openreach and all of their engineers have confirmed this.

I have also seen openreach in two occasions fibre up just one home on a cabinet with FTTP leaving the rest with ADSL just to finish off the road which is on a different cabinet, this proves that openreach is rolling out fibre postcode at a time, maybe this only happens with FTTP.

Paul

Is the neighbour on a different postcode?

Definitely stinks of what could be a simple records issue...

I don't believe there are spare fibres in the manifolds. The fibre is blown from the splitter to through to the CSP after the order is accepted (1st stage of the installation)

In reply to a post by RobertoS:

Is the neighbour on a different postcode?

Nope same as mine.

Paul

The fibre is blown from the splitter to through to the CSP after the order is accepted (1st stage of the installation)

Nearly, the fibre is blown from the DP node, not the splitter.

In reply to a post by Ribble:

I don't believe there are spare fibres in the manifolds. The fibre is blown from the splitter to through to the CSP after the order is accepted (1st stage of the installation)

I didn't say there was any spare fibres in the manifold, I said there was only one fibre coming out of our manifold and that there is fibres spare in the FibreDP hardware, i.e. several fibres wrapped on those wafers inside it.

I saw the fibre engineer July last year in all of our chambers off from the main road up to ours cutting the fibre cables and coiling up several fibres inside all of the FibreDP hardware when they replaced all the old fibres that links all the FibreDP hardware together for the lower half of our road.

The lady 4 doors down from me that is connected to our hardware via our phone pole that has FTTP has the CSP box on her house wall by her bay window, I even have photos too

Paul

In reply to a post by PaulKirby:

So you are saying the splitter node(s) which our FibreDP hardware would be connected to might be full and the lady 4 doors down might of taken the last fibre from it.

That's one of the main possibilities. Or perhaps she was first, and someone else was last.

It all depends on how/when the ports in the splitters are allocated ... If the fibres are pre-spliced during early build, then the DP gets specific slots in the splitter. If, instead, all the DP fibres are laid up as "spares" in some of the splitter trays assigned for that purpose, then the splices happen at the time of order.

I suspect it is the latter ... so the splitter devices (within the node) get consumed gradually as orders roll in.

It depends on just how much pre-splicing gets done in the splitters in the early stages of the rollout. If the fibres are just laid-up as "spares" in some of the bottom trays

In reply to a post by PaulKirby:

It's possible, our area caters for 937 lines all down for FTTP and has all the FTTP hardware (possibly also the fibres) so that would require 8 splitter nodes just for our area.

Remember that there is room for 4 splitter devices in a node, and they come pre-loaded with just one device at first. As 32 lines sign up, someone will need to install a second splitter device in the node for further orders ... much like adding a linecard to an FTTC cab as takeup increases.

In reply to a post by PaulKirby:

The strange thing is she is the only one on our FibreDP that can order FTTP, surly BT wouldn't just blow just the one fibre just for her.
Out of the several FibreDP hardware that is daisy chained together there is only that one home that can get fibre and that is hers.

I think we can wholeheartedly agree that something went completely wrong with this rollout, but it is hard to grasp just what the deficiency was.

The amount of work it is taking to fix things suggests it isn't as simple as a database error relating to "just" the properties. There seems to be something more fundamental missing.

In reply to a post by PaulKirby:

My guesses was that there are fibres available due to all the engineers have said its all live and that its just a software issue and the people in management back at the offices don't know what their left and right hand are doing.

You could be right, but we do see such "simple" issues overcome regularly.

To me, it doesn't look like BT have made, say, a simple mistake in linking your properties to a record of the new installation. It looks more like it is missing whole records of the installation ever existing.

Computer says no... we just don't know why.

In reply to a post by PaulKirby:

Now whether all that is true or not I am not fully sure, but I do know that the fibre splicing engineer that was here last July was splicing more than one fibre in each of the FibreDP hardware.

In truth, that ought to be the least likely place to see a splice in any of the pre-deployed hardware. Splices in the DP should only be needed once there is a fibre running from the DP to a house to be spliced onto.

You might have seen the engineers pulling all the fibres out of the cables, and just winding them into the splice trays ready for future splicing, at the time of orders being placed..

It is also possible that fibres were spliced in a DP ready for passthrough to another DP, but they ought to have been able to achieve that by just looping some of the fibre elements through without even cutting it.

In reply to a post by lee111s:

Definitely stinks of what could be a simple records issue...

Well I am wondering that also, I will hopefully find out next week when they do their "light loss testing" I assuming they would have an engineer test every fibres going into our FibreDP hardware, if so I will keep an eye out for them.

Well when there was that glitch where it said everyone was down for FTTC even for people that already had FTTP, BT could see on their system that our FTTP was in fact live, but for some reason was unable to order FTTP, so they check another system and it said that FTTC will be completed end of 2017, which confused the hell out of her and her manager due to we are down for FTTP, so on two systems we are down for both FTTC and FTTP LOL.

That glitch has now been resolved and the FTTC that was scheduled end of 2017 has now been removed and only FTTP is showing up, but just not live now LOL

Paul

I didn't say there was any spare fibres in the manifold

Neither did I. It wasn't even a reply to you

In reply to a post by brightd:

My Understanding is that each manifold holds either 7 or 12 fibres. Everything from that manifold back to the exchange must be tested and working for her fibre to work. Therefore unless the manifold is full they should be able to install you to one of the free fibres in the manifold, job done.

Nope.

The manifold holds 7 or 12 empty tubes, coming from the fibre DP.

All that is assured is that fresh air exists between the two, down which a fibre can be blown at a later date.

Meanwhile, as Paul says, fibre cable has been laid from the splitter node to the fibre DP, and laid up as "spare" in the trays in the fibre DP, and (almost certainly)laid up as "spare" within some of the trays in the splitter too.

Fibre will have been laid from the splitter node to the aggregation node, and will almost certainly have been spliced there so that the first splitter device in the node will be spliced and tested.

In this model, the fibre can be tested from exchange, along the spine, through the aggregation node as far as the head of the splitter device, but no further. The remaining fibre just consists of disconnected tails stored in splice trays.

At the time of an order, more empty tubing will need to be installed from the manifold to the home. Then fibre will need to be blown from the DP to the home. Then splices made a) at the home, b) in the DP, and c) to the tail of the splitter device. This is the first realistic time that the fibre can be tested out beyond the splitter.

In reply to a post by Ribble:

I didn't say there was any spare fibres in the manifold

Neither did I. It wasn't even a reply to you

Oh, you are right, my bad, where I saw I got several emails saying that I had replies I assumed yours was one of them, that will teach me from not reading who the reply was for.

Sorry about that.

Paul

In reply to a post by WWWombat:

In reply to a post by brightd:

My Understanding is that each manifold holds either 7 or 12 fibres. Everything from that manifold back to the exchange must be tested and working for her fibre to work. Therefore unless the manifold is full they should be able to install you to one of the free fibres in the manifold, job done.

Nope.

The manifold holds 7 or 12 empty tubes, coming from the fibre DP.

All that is assured is that fresh air exists between the two, down which a fibre can be blown at a later date.

Meanwhile, as Paul says, fibre cable has been laid from the splitter node to the fibre DP, and laid up as "spare" in the trays in the fibre DP, and (almost certainly)laid up as "spare" within some of the trays in the splitter too.

Fibre will have been laid from the splitter node to the aggregation node, and will almost certainly have been spliced there so that the first splitter device in the node will be spliced and tested.

In this model, the fibre can be tested from exchange, along the spine, through the aggregation node as far as the head of the splitter device, but no further. The remaining fibre just consists of disconnected tails stored in splice trays.

At the time of an order, more empty tubing will need to be installed from the manifold to the home. Then fibre will need to be blown from the DP to the home. Then splices made a) at the home, b) in the DP, and c) to the tail of the splitter device. This is the first realistic time that the fibre can be tested out beyond the splitter.

Agreed, this is an >> image << taken just over a year ago of one or two chambers / phone poles down from ours where they replaced the chamber there for a larger generic sized one.
As you can see there are two thinner fibre cables these are the daisy chained cable (going in and out) that they cut and spliced keeping several fibres and passing through the rest and then you have the fatter one which is the one that goes up the phone pole to the manifold.
If you look carefully all 3 cables are glue sealed, all our hardware is like that, but bolted to the inner wall of our chamber.

Also that image was taken about a month before they replaced all the fibre cables, so they all look better now

I was told at the time that we had a few extra fibres due to our hardware was the last one on the fibre cable, so nothing to pass on to.

Paul

There's some photo's of a splitter node at the bottom of these pictures

(Thank you Bob)

In reply to a post by PaulKirby:

>> image <<
Also that image was taken about a month before they replaced all the fibre cables, so they all look better now

A 2D-image doesn't quite give the best tool for analysis, but I wonder if that picture highlights why they went through putting new fibre in place...

Why?

The smaller 2 cables, coming out of the centre of the DP and wrapped in the yellow springy strain relief, look like they have been bent 90 degrees as the leave the DP (or at least as they leave the area of the glue and wrapping) but before the yellow strain relief starts. Not good for fibre...

One of my hypotheses was that BT decided the quality of the installation wasn't good enough. If the other DP's looked the same, that might be right.

In reply to a post by WWWombat:

In reply to a post by PaulKirby:

>> image <<
Also that image was taken about a month before they replaced all the fibre cables, so they all look better now

A 2D-image doesn't quite give the best tool for analysis, but I wonder if that picture highlights why they went through putting new fibre in place...

Why?

I have no clue and neither did the engineer.

In reply to a post by WWWombat:

The smaller 2 cables, coming out of the centre of the DP and wrapped in the yellow springy strain relief, look like they have been bent 90 degrees as the leave the DP (or at least as they leave the area of the glue and wrapping) but before the yellow strain relief starts. Not good for fibre...

Do you know what, I had not even noticed that before, LOL.
But that DP was just laying in the old chamber, now maybe it was standing upright or on its side, I know it was a very tight fit in the chamber, but yeah that 90° bend doesn't look good

In reply to a post by WWWombat:

One of my hypotheses was that BT decided the quality of the installation wasn't good enough. If the other DP's looked the same, that might be right.

Well the quality of the rest I have no idea, I have only seen them flipped upwards on its arm, I was told by the fibre engineers when they replaced all the fibre cables (the thinner ones) that they used a cable with extra fibres in it due to thats all they had on the drum at the time, so depending on what it connects to we "may" gain extra fibres which is good I guess

Now the engineers was very confused when they arrived to install the fibre, so they just pulled up the old fibres and pulled throuhg the new cables with the fibres already in the cable.

Paul

In reply to a post by PaulKirby:

In reply to a post by ironman12345:

It looks correct and if it is a genuine email from the fibre team then the dates are probably correct too.

The email from openreach was valid and its from the BT Network:
Received: from smtpb1.bt.com (smtpb1.bt.com [62.7.242.136])

As for the dates, even though the email is valid, these dates could still be made up, BT / Openreach are know to make up dates, I have been plagued for on and off since 2011 - 2012 with the "It will be completed end of the month, and live a week or two after that", those come and go all the time.

But they have never been that informative like they have this time, maybe new tactics

In reply to a post by ironman12345:

The guy who already has FTTP installed was probably lucky back then as the ducts were not so blocked.?

The old lady 4 doors down that has the FTTP is using our FibreDP hardware, so if she has it everyone else on that hardware should be able to get it, its not that all the ports on the hardware are used up, she is the only fibre on that hardware, which is my point.

It was only when I emailed, a BT Executive, Openreach, the CEO of Openreach along with my local MP of the proof that our hardware is live (hence the lady 4 doors down) and that its been like this since 2011 - 2012, that's when I got this response.

Strange that

In reply to a post by ironman12345:

The council would only do the cleaning and OR would do the rest I assume.
You could reply to the mail if the dates prove to be wrong I guess.?

Yeah, I am assuming that also, but also Openreach doesn't always do their own jobs, they also contract them out.

Like I had already said in another post, they contracted a job out to normal builders when they needed to remove an old small chamber and replace it with a much larger generic sized one.

This was done so that the FibreDP in that chamber could be mounted to the inner walls of the chamber.

Paul

"It was only when I emailed, a BT Executive, Openreach, the CEO of Openreach along with my local MP of the proof that our hardware is live (hence the lady 4 doors down) and that its been like this since 2011 - 2012, that's when I got this response."

You got the response after emailing OR, BT and your local MP, so imo the dates should be correct [hope so], if not then like I said before you could contact the above again and query the whole thing.?
By emailing OR and a BT Executive they could have checked to see why fibre FTTP was still not available in your area. At least for you.?

Edited by deleted (Fri 08-Jul-16 20:12:43)

In reply to a post by ironman12345:

"It was only when I emailed, a BT Executive, Openreach, the CEO of Openreach along with my local MP of the proof that our hardware is live (hence the lady 4 doors down) and that its been like this since 2011 - 2012, that's when I got this response."

You got the response after emailing OR, BT and your local MP, so imo the dates should be correct [hope so], if not then like I said before you could contact the above again and query the whole thing.?
By emailing OR and a BT Executive they could have checked to see why fibre FTTP was still not available in your area. At least for you.?

Well I no longer believe the dates BT / Openreach gives due to those dates are mostly made up, well they seem like it, but due to the actual response being completly different from the normal response I have been getting, so I am also hoping its correct this time.

Roll on 2 weeks

Paul