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Standard User deleted
(deleted) Mon 25-Jul-16 13:09:34
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Query about a Cab status - 29 connected to Dunchurch


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As per the subject, we've just moved to this area and having had Infinity 2 previously, 3.5Mbps is hurting badly right now! It's Cabinet 29 connected to the Dunchurch exchange (CV22 7FA is the postcode)

Wondering if it's just a case of more ports, or if the cab is actually full and will need a 2nd one installing. Any help gratefully received.

Phil.
Standard User deleted
(deleted) Mon 25-Jul-16 14:14:52
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Re: Query about a Cab status - 29 connected to Dunchurch


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Cabinet is full. A 2nd cabinet is being planned
Standard User deleted
(deleted) Mon 25-Jul-16 14:19:23
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Re: Query about a Cab status - 29 connected to Dunchurch


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Thanks for the response, that's something then ... do you know the new cabinet number by any chance? Out of interest ... where do you get your info from?

As for the waiting list ... is BT Retail able to place you on it in case a subscriber currently on the cab ceases their service? They don't seem to know anything about the waiting list ...


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Standard User deleted
(deleted) Mon 25-Jul-16 14:39:49
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Re: Query about a Cab status - 29 connected to Dunchurch


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BT Retail don't use the waiting list feature. I'm not aware of any ISP's that do.
Standard User deleted
(deleted) Mon 25-Jul-16 14:52:50
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Re: Query about a Cab status - 29 connected to Dunchurch


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Interesting, that seems to contradict some of the info elsewhere on the forum (see the poor person who had their infinity disconnected when they re-contracted and had to be added to the waiting list ... discussion about whether they should be bumped up to the top of it).
Administrator MrSaffron
(staff) Mon 25-Jul-16 15:16:33
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Re: Query about a Cab status - 29 connected to Dunchurch


[re: deleted] [link to this post]
 
You will remain on cabinet 29, just that it will have two fibre twins

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Mon 25-Jul-16 15:45:33
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Re: Query about a Cab status - 29 connected to Dunchurch


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As a one off perhaps, but they don't have the functionality built into their ordering system so that it allows an order to be placed when there's no capacity.
Standard User deleted
(deleted) Mon 25-Jul-16 16:21:40
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Re: Query about a Cab status - 29 connected to Dunchurch


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From experience the availability checker goes to waiters as soon as the cab is out of capacity, regardless if there is actually a waiting list.
Standard User deleted
(deleted) Mon 25-Jul-16 17:22:10
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Re: Query about a Cab status - 29 connected to Dunchurch


[re: MrSaffron] [link to this post]
 
Hi,

Sorry, I meant the number of the new fibre twin - when I used code check I see that there are several cabs in the planning/design phase (numbered E then a number) whereas the FTTC Cab is P29 ... wanting to find out if it's in the tranche they expect to install by Jan 2017 or June 2017 - if it's the latter it makes sense for me to get a 4G mobile broadband contract for working from home, if the earlier I can suffer for 6 months.
Standard User deleted
(deleted) Mon 25-Jul-16 17:26:22
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Re: Query about a Cab status - 29 connected to Dunchurch


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The current fibre twin "number" is NMBZAS. The PCP is number 29. The E number you refer to is simply a bundle of cables from the exchange.
Standard User RobertoS
(elder) Mon 25-Jul-16 19:58:01
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Re: Query about a Cab status - 29 connected to Dunchurch


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Other than the ID that BatBoy has found for the current fibre twin, FTTC cabinets do not have a number, as in 29. The 29 or similar everywhere else is always the PCP number. Very occasionally where a new PCP or combo unit is installed for EO lines IIRC there can be a prefix letter with the number.

If you are on PCP 29 and its fibre twin is full, (which has been established), and a second fibre twin is planned for PCP 29 as Ribble says (and knows), then you just have to wait for that second twin, or a port on the current one being freed up.

Given that few ISPs use the "Waiting" system, though some smaller more expensive ones I think do, you either hunt for one or check first thing every day for yours showing as available and order immediately. EVen then you could be too late as someone might have beaten you to it but it isn't showing up yet.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 57791/14021kbps @ 600m. - BQM
Standard User deleted
(deleted) Wed 27-Jul-16 14:59:51
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Re: Query about a Cab status - 29 connected to Dunchurch


[re: RobertoS] [link to this post]
 
Thanks everyone for all the replies.

I've set up a page watch on the BT ADSL checker, as well as coded up a quick app that checks the OpenReach "Superfast" site every few minutes and sends me an SMS when the result changes to accepting orders.

Just a waiting game now.
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