Sorry, the cable was buried six years ago! So it hasn't prevented anything from working but the cable was turned back on itself and kinked about as much as could physically be possible. I complained at the time but the builder shrugged it off and buried it anyway. It was about this point I started to lose faith in our builder. My thinking at the time was a digital signal will work or not and if it didn't work. Would this be right?

ADSL FTTC etc is an analog signal that runs at a high frequency. Nothing digital about it. It could have had an impact.

Is the cable still like this ie bent to max?

Edited by ukhardy07 (Sat 06-Aug-16 11:29:27)

It should be fine, it's robust old stuff, and copper inside, so flexible where it counts.

Bumping my own thread. Today things have got bad again. Phone is as if it is engaged to people trying to call in and I cant ring out with it. There is a background static on the line as if a call is stil connected/ no ring tone. Also the internet FTTC is constantly connecting and disconnecting. It may be connected for 2-5mins then down for 10-30min then reconnects agsin for a few min before again going down. I tried the BT help line and it did an automated check on the line which told me there was no fault found. It then offered an engineer visit warning that I would be caharged £129 if the fault was with any of the equiptment or line on my property. I hung up at this point as is there anything I should try or do before getting an engineer out?.