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Standard User deleted
(deleted) Wed 10-Aug-16 17:19:14
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New Build - No Fibre, but fibre nearby


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I'm looking at moving to Devon and have been looking at new builds.
One thing that concerns me is I've found a development I like, but there only seems to be fairly slow ADSL on the line.

Here's the link - https://www.redrow.co.uk/developments/otter-grange-o...
Postcode is EX11 1EL.
I notice that the exchange and surrounding areas all have FTTC but it seems this area was missed off during construction. The lowest numbered houses seem to have fibre, but they're not in the development, they're on the street leading into the area.

I've looked at BT's where and when site, which just shows exploring solutions.
Does anyone know if/when fibre is coming to the area?
I've checked connecting Devon and Somerset's site, who seem to suggest that the area is covered.
BT seem to think otherwise.
Any help is appreciated.
Administrator MrSaffron
(staff) Wed 10-Aug-16 17:52:49
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Re: New Build - No Fibre, but fibre nearby


[re: deleted] [link to this post]
 
New builds will have missed the CDS market review for phase 1. Was the postcodes EX11 1FJ and a couple of others than form cabinet 11 and are so new that Streetmap just places them into an empty field in the market review documents for the phase 2 project where the contracts are still in procurement.

Unfortunately a lot is dependent on how well the developer engaged with Openreach, in some areas we do see full FTTP being rolled out to new builds, but if a developer just does the default you get the standard USO phone line service.

So for now if broadband is important cross those homes off the list.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Thu 11-Aug-16 09:38:20
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Re: New Build - No Fibre, but fibre nearby


[re: MrSaffron] [link to this post]
 
Thanks for the speedy reply.

That doesn't sound positive at all.
To not even have any indication and be in procurement at the moment does sour me on the houses.
The move in date wouldn't be until the end of next year. Is there a reasonable chance something will be sorted by then?
I could put up with slow broadband for about a year, as long as I knew faster speeds were on their way.

I think you're right, the developer didn't liase with BT at time of construction, very annoying!

We're also looking at this development - https://m.dwh.co.uk/new-homes/united-kingdom/H710501... postcode is EX111PN.
Which is coming soon, is there any info on fibre going into this development?

Thanks.

Edited by deleted (Thu 11-Aug-16 09:43:24)


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Administrator MrSaffron
(staff) Thu 11-Aug-16 13:51:28
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Re: New Build - No Fibre, but fibre nearby


[re: deleted] [link to this post]
 
They only expect to sign contracts by end of 2016 for CDS phase II so probably first improvements in summer 2016 and then might be later and then no guarantee that you will be included and also what technology will used.

On that postcode the Barratt site office has VDSL2 via cabinet 1 which is not far away, suggesting new homes will probably be on the same cabinet, that is a suggestion and not a guarantee. All depends on how many homes are being built.

If it was me looking to move then I'd only move to a premise where it was clear I could order a service at the speeds I'd be happy with (connectivity in a show home or sales office is not a guarantee).

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Thu 11-Aug-16 18:21:18
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Re: New Build - No Fibre, but fibre nearby


[re: MrSaffron] [link to this post]
 
Thanks again for the reply.

I've sent some questions to CDS but don't expect to hear too much.

As for the second development it's going to be around 40 houses. Is that a good or bad sign?
It does seem promising that there is FTTC going into the sales office and all around the site.
Cheers.
Administrator MrSaffron
(staff) Thu 11-Aug-16 18:52:23
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Re: New Build - No Fibre, but fibre nearby


[re: deleted] [link to this post]
 
CDS will only be state if it was in scope for consideration as part of phase 2, with no contracts signed they cannot say whether you will be helped.

40 is probably ok in terms of number, if had been a smaller number would have said unlikely to be an issue, and if 100+ I'd have said unlikely to be on the same cabinet.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Sat 13-Aug-16 08:21:52
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Re: New Build - No Fibre, but fibre nearby


[re: deleted] [link to this post]
 
its seems that neither the Redrow Develoment (PCP11) or the Bovis Development (PCP12) both new copper cabs created in last 12 - 15 months probably)

the DWH development might be alright as it possible connected to pcp 1 but speeds may not be good and the capacity might be in issue (seems a way from PCP 1
Standard User deleted
(deleted) Sat 13-Aug-16 21:26:42
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Re: New Build - No Fibre, but fibre nearby


[re: deleted] [link to this post]
 
Not great news all around then.

With the DWH development is there anyway of telling how much capacity the fibre cab has?
How can you tell where the cab is? I looked on codelook and it looks like the cab is very close to development.
Thanks for all the help.
Standard User deleted
(deleted) Sun 14-Aug-16 06:50:07
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Re: New Build - No Fibre, but fibre nearby


[re: deleted] [link to this post]
 
Have you spoken to either of the developers about the arrangements they've made or our making?
Standard User deleted
(deleted) Sun 14-Aug-16 10:22:37
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Re: New Build - No Fibre, but fibre nearby


[re: deleted] [link to this post]
 
I've spoken to Red Row who weren't very helpful and just blamed BT for not installing anything at launch. I didn't like to point out it was actually their fault for not getting them in earlier.
For the DWH build, the site office and show homes aren't built yet, so no one to ask!
Standard User deleted
(deleted) Sun 14-Aug-16 13:44:50
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Re: New Build - No Fibre, but fibre nearby


[re: deleted] [link to this post]
 
interesting view from Redrow -- as to get a new cab they must have only asked for Copper Services !!!!
Standard User deleted
(deleted) Sun 14-Aug-16 13:47:14
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Re: New Build - No Fibre, but fibre nearby


[re: deleted] [link to this post]
 
as its a copper site -- and I assume it voice only hence a new copper cabinet at entrance to development -- openreach would have paid the developer to put the infrastructure in - based on the ask of the developer
Standard User deleted
(deleted) Sun 16-Oct-16 08:46:12
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Re: New Build - No Fibre, but fibre nearby


[re: deleted] [link to this post]
 
It's now 2 months on from posting this thread and I don't know anymore than then.

Can anyone see any more info on these developments for me?
The second one (postcode EX111PN) is the one I'm more interested in.

They're well on their way with construction.
I think they're aiming to have the first ones built by year end. Hopefully that means BT have records of exactly what's going in!
Thanks.
Standard User deleted
(deleted) Fri 14-Apr-17 08:51:35
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Re: New Build - No Fibre, but fibre nearby


[re: deleted] [link to this post]
 
I see that the Red Row development you mentioned still does not have FTTC.
I am in the same situation in Red Row Archers Park in Kent. ME10 5BN
Both Openreach and the BDUK website just say there is no plan to upgrade this cabinet, period.

After spending many hours researching why, writing to Red Row, Openreach, the local council and to my local MP (Red Row didn't even bother to respond!), I finally understand what the situation is.
When a development is built requiring a new cabinet, the developer needs to engage with Openreach to have the cabinet installed, and the developer must fund the installation. The developer chooses which type of cabinet to order from Openreach, and must pay the difference if they want fibre.
The Universal Service Obligation requires that the developer provide a telephone line to the new homes. but only copper, unfortunately there is no obligation to provision any sort of high speed internet.

And the BDUK program, in which the government funded the FTTC upgrade for most cabinets in the UK does not cover new build homes.
The point of the BDUK is to upgrade cabinets that could not have had FTTC installed at the time of build because the technology did not exist. Point being that the BDUK will never fund the upgrade of a cabinet in a new build development because they expect the developer to order a FTTC cabinet at the time of build. Which is far less expensive than to retrospectively upgrade it at a later date.

So what it means is that the only hope of getting FTTC in a new build development is if the developer decides to pay a few extra pounds for the greater good of their customers. Something Red Row seemingly never chooses to do....

My advice is to stay clear of Red Row.
Im sure most other developers would do the right thing.
Standard User deleted
(deleted) Fri 14-Apr-17 10:29:36
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Re: New Build - No Fibre, but fibre nearby


[re: deleted] [link to this post]
 
In reply to a post by josef77:
My advice is to stay clear of Red Row.
Im sure most other developers would do the right thing.

Yeah right! Redrow are no better or worse than other house builders. I'm sure you know full well that developers will try to build the houses for as little as possible and try to flog them for as much as possible. However things are now changing as of this year (or perhaps last year) Openreach will offer native FTTP At no additional cost to developers providing they're building at least 100 houses. I suspect OPs development was started before OR made this announcement and/or has less than 100 plots.

Edited by deleted (Fri 14-Apr-17 10:30:31)

Standard User deleted
(deleted) Fri 14-Apr-17 10:44:20
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Re: New Build - No Fibre, but fibre nearby


[re: deleted] [link to this post]
 
Get all the residents to put pressure on redrow.

Are they still building on the development? If so, a sign in your garden, with large letters saying "no fibre broadband here" may instigate some action.
Standard User MC31
(member) Fri 14-Apr-17 23:26:32
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Re: New Build - No Fibre, but fibre nearby


[re: deleted] [link to this post]
 
In reply to a post by baby_frogmella:
In reply to a post by josef77:
My advice is to stay clear of Red Row.
Im sure most other developers would do the right thing.

Yeah right! Redrow are no better or worse than other house builders. I'm sure you know full well that developers will try to build the houses for as little as possible and try to flog them for as much as possible. However things are now changing as of this year (or perhaps last year) Openreach will offer native FTTP At no additional cost to developers providing they're building at least 100 houses. I suspect OPs development was started before OR made this announcement and/or has less than 100 plots.


Think its down to 30 now. True most developers are tighter then a duck's ,,,,,,,,,,,,,,,,

these comments are my own and in no way represent any company that i may or may not be linked too.
Standard User deleted
(deleted) Sat 15-Apr-17 05:03:38
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Re: New Build - No Fibre, but fibre nearby


[re: MC31] [link to this post]
 
In reply to a post by MC31:
In reply to a post by baby_frogmella:
In reply to a post by josef77:
My advice is to stay clear of Red Row.
Im sure most other developers would do the right thing.

Yeah right! Redrow are no better or worse than other house builders. I'm sure you know full well that developers will try to build the houses for as little as possible and try to flog them for as much as possible. However things are now changing as of this year (or perhaps last year) Openreach will offer native FTTP At no additional cost to developers providing they're building at least 100 houses. I suspect OPs development was started before OR made this announcement and/or has less than 100 plots.


Think its down to 30 now. True most developers are tighter then a duck's ,,,,,,,,,,,,,,,,


Yes, you're right. Threshold was 250 homes initially then 100 and now its 30.
https://www.ournetwork.openreach.co.uk/news/more-new...
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