Some of homes at end of street not Fibre enabled?

Hi,

I am moving home in a few weeks and was speaking to BT today about the homemover option and was told fibre not enabled in that area. Since putting the phone down I have been doing some checks and found about 3/4 of the street can get fibre but not the newer homes (built 2001) at the end of the cul-de-sac.

Do you think this is correct or an error somewhere? The postcode is BL21PD

Thanks
Rich

Edited by deleted (Sun 21-Aug-16 16:07:06)

This is FTTPoD? I don't think it's available to anyone.

The new properties are served from a different cabinet, number 121 which isn't fibre enabled.

The other houses are served by cabinet 37 which is.

?
All the numbers I checked (half a dozen or so) are all on cab 37, with FTTC available. Including nos. 1 and 45. I assume the OP means FTTC.

Plots 10 and 11 say cabinet 121.

You just beat me , but I wonder if it's true about 121.

Edited by RobertoS (Sun 21-Aug-16 15:53:51)

You mean VDSL? The subject says FTTP and cab 37 lists FTTPoD as available.

I'm expected to read the Subject as well?

How right you are.

I wonder if the OP really means it?

The two estimated postcodes on codelook are 0.1 mile apart, so it's certainly possible.

I assumed the OP was confusing FTTP with FTTC

No even numbers after 24 either.

In reply to a post by lee111s:

I assumed the OP was confusing FTTP with FTTC

I think that's why BT changed the dslchecker to say "VDSL" instead of "FTTC".

Hi all,

Yes that was an error in the subject, i meant to put fibre not sure why I wrote FTTP lol

So, part of the street is served by a different cabinet. How odd. Look like cabinet 121 isnt getting fibre anytime soon

Not that odd, there has to be a boundary line somewhere.

I've known a single house in the highlands be served by two different exchanges.

Ahh right. What would be the reason for BT to fibre enable one cabinet over another for the same Street r? The cabinets appear to be in the same location geographically.

If it is a "Close" it sounds strange to me. If it is a road going through between others it is quite common. "Drive" sounds more like a through road.

How near is the next road, and what do you get using the address of one on it near to this one give in this checker? The cabinet number is immediately above the estimate table.

Edited by RobertoS (Sun 21-Aug-16 18:13:59)

Could be all manner of reasons, only Openreach could answer that.

In reply to a post by Pockquence:

Hi all,

Yes that was an error in the subject, i meant to put fibre not sure why I wrote FTTP lol

So, part of the street is served by a different cabinet. How odd. Look like cabinet 121 isnt getting fibre anytime soon

I did a check on the lines on that postcode and have the following:

Exchange Name: Bolton
Exchange Code: LCBOL

Cabinet: 37
Fibre Phase: Phase 06b 2011
Fibre Status: FTTC Available from 8th February 2012
Result Count: 25

Cabinet: 121
Fibre Phase: Not Available
Fibre Status: Fibre Not Available
Result Count: 11

[BL21PD]
� Has 25 result(s) connected to Cabinet 37 with FTTC with approximate speeds around the following:
� Range A: 34.6 -> 55.0 (downstream) 7.0 -> 13.8 (upstream)
� Range B: 18.0 -> 38.4 (downstream) 4.8 -> 10.8 (upstream)

� Has 11 result(s) connected to Cabinet 121 with ADSLx with approximate speeds around the following:
� ADSLx (Worst): Up to 5.5 (downstream rate) -- (upsrteam rate) 3.0 to 8.0 (downstream range)
� ADSLx (Best): Up to 5.5 (downstream rate) -- (upsrteam rate) 3.0 to 8.0 (downstream range)

Please note that these speeds are using BT's DSL Checker and uses the lowest and highest values for that postcode and cabinet.
� Had at least 1 issue retrieving information from the BT DSL Checker.

I also have all the estimated BTW speeds and who can and cannot get FTTC per address for that postcode, if you would like me to post it its about 135 lines of text.

Paul

Post deleted by Pockquence

In reply to a post by RobertoS:

If it is a "Close" it sounds strange to me. If it is a road going through between others it is quite common. "Drive" sounds more like a through road.

How near is the next road, and what do you get using the address of one on it near to this one give in this checker? The cabinet number is immediately above the estimate table.

It's not a through Road, it's a cul-de-sac. I've just checked an adjacent street and it also split between the 2 cabinets.

Hi all,

Just to let you know, Virgin is suppost to be enabled on the same Cul-de-sac so I just called them to make sure and I got the same response. Most of the road is enabled but not the end few newer homes.


Having fast broadband is a real deal breaker for my house move and I think I would have to cancel the move if the max I can get is 3Mb.

Ive been reading about Fibre on Demand, is that an option open to everybody? Do you think that would be an option in my case where just the end part of a cul-de-sac is on a different cabinet?

If not, Is there no way to get my home linked to the fibre enabled cabinet 37?

Thanks

Edited by deleted (Mon 22-Aug-16 14:22:41)

Fibre on demand costs thousands to install and hundred per month (when it's available to order)

There's almost no chance of getting your line moved to a different cabinet.

Have you contacted the BDUK scheme for the area? Have you spoken to the developer about it?

Fibre on demand is not available to most of the country. It was piloted in a few places and from other posts appears as though it may be available in Wales but for the rest of the UK it is to all intents and purposes unavailable. We are waiting for BTs new trials of the new FTTPoD product to complete to see what happens next.

i have just emailed [email protected] which I believe is the developer fo the area. Ill see what they say,.

Thanks

I'm well aware of that, thanks.

The stop-sell has been removed, however not many (if any?) ISP's offer it. It's aimed at businesses with the costs involved really.

Can someone confirm get-digital-faster.info are the correct people for me to speak to to try and get some information about Cabinet 121 being enabled.

If they're the BDUK for your area then yea.

You can also try Openreach to see if it's in their commercial plans.

Definitely speak to the developer.

No sign of the cabinet in the commercial or BDUK plans.

The Manchester project is still in phase 1, so its possible it may be considered for later roll-outs, but will depend on any degree of overlap with Virgin Media too.

This scenario is far from unusual, just that in the overall picture it is a small percentage of UK premises, but for those in the area it can feel like a massive issue.

In reply to a post by MrSaffron:

No sign of the cabinet in the commercial or BDUK plans.

The Manchester project is still in phase 1, so its possible it may be considered for later roll-outs, but will depend on any degree of overlap with Virgin Media too.

This scenario is far from unusual, just that in the overall picture it is a small percentage of UK premises, but for those in the area it can feel like a massive issue.

Yes it is a massive issue, especially as im in the middle of a home move and fast broadband is a deal breaker. I wish I had dig further into it at the start and not just used the broadband checker on Rightmove (Which still says that propeyy can get superfast broadband from Virgin and Fibre...)

I think I am going to have to pull out of the house purchase, 5 weeks into it. 3Mb isnt going to cut it for me.

Its a shame you cant see a date for all the cabinets to be upgraded or even a no chance. If I definately knew it was going to be enabled at some point even in a years time, I probably would carry on with the move.

I thought it was only rural locations having this issue, not in the middle of a large town.

I see No.3. is for sale and just been reduced, and that can get fibre.

In reply to a post by Pockquence:

I thought it was only rural locations having this issue, not in the middle of a large town.

Superfast broadband cannot be guaranteed anywhere. One area where there have been huge problems is Shoreditch in London, which has become something of a technology area. Shoreditch has a lot of Exchange Only lines, meaning FTTC cannot readily be installed. I haven't been following the Shoreditch saga that carefully, but it underlines how vital it is to check availability with an authoritative source before committing to a move, rather than assume.

Shoreditch is interesting as a large number of the business moans are as much down to landlords as the providers, and also seeing a lot of activity from people like Venus Broadband doing business Ethernet/leased lines at a good price.

Also is an area with Virgin Media presence

But yes check and double check on availability and do not move to a new property until you have seen the service operating, since even the best checkers can give a wrong result i.e. even house number and address is not infallible on Openreach or Virgin Media checkers.

The broadband availability checker on Rightmove is totally useless. For the new build I'm buying it indicated full fibre speed but the reality is the speeds range from 45-32 Mbps on the phase 2 part of the development to 35-27 Mbps on the phase 1 part.

This sounds like a misleading advertisement.

I've heard of others who relied on Rightmoves BB speed estimate only to withdraw from a proposed purchase at a late stage, incurring a waste of both time & money, plus great frustration.

Maybe someone should report Rightmove to the Advertising Standards Authority ?

Need to read the small print on the Rightmove page where they give the broadband info, a small excerpt:

This information is designed to provide a guide only, as to what broadband performance and availability would be expected for this postcode. Rightmove makes no warranty expressed or implied with respect to the accuracy of the data - for more information please contact your preferred Broadband Provider or request a speed test at the property when you visit.

Also, the one I looked at was based on Point Topic data from April 2014. And was wrong - says up to 76Mbps whereas the property has never had FTTC available as the whole estate is FTTP so actually can get the top BT Infinity FTTP package.

People should read the caveats and confirm it with ISPs before making a decision.

Am sure I could do them a deal on data from https://labs.thinkbroadband.com/local

Is it likely that all cabinets will be fibre enabled at some point in the next year or so?

Hi MrSaffron, Sorry, can you clarify?

If they were to approach us on a commercial basis then access to our checker data which combines speed tests with availability data would be possible.

No, because there are some 15,000 cabinets left with no VDSL2, plus around 2% of lines across the UK that are exchange only lines

Phase 1 has finished, and phase 2 is due to complete in 9 months. Extra funds from gainshare might be added - but any cabinets added as a result are probably a year away.

If phase 2 is due to complete within 9 months, I would imagine that almost all of the cabinet upgrades are planned in. But you never can be sure.

Here's a progress report for the GM project: https://www.greatermanchester-ca.gov.uk/download/mee...

Of note from the report is that, on completion of phase 2, they expect Bolton to have 99.4% to have uplifted to superfast speeds. There's not a lot you can leave out...

In the graph at the end, which shows how the coverage has been reached, it is interesting too to see new commercial coverage included. Codelook shows this a little, where (on the Bolton exchange) there are two cabinets yet to go live, from phase 16b. One is commercial, and one is BDUK-funded.

Hi WWWombat, thanks for your informative post.

Is there any way of accessing information to find out whether Bolton Cabinet 121 is in Phase 2 or not?

I sent get-digital-faster.info an email yesterday but not had anything back.


Thanks

Edited by deleted (Tue 23-Aug-16 12:43:27)

The best two sources for whether a cabinet has been included in any plans seems to be
- Codelook (google "Codelook" or "Magenta Codelook")
- The Openreach "where & when" page

Neither site shows cab 121 to be included in anything at present. You'd need to keep watch, to work out whether it gets added in the future.

The Openreach site doesn't (I think) give you an idea of the phases.

What appears on codelook depends somewhat on the BDUK project. Here in North Yorkshire, we've had a few distinct projects, and can see some cabs labelled "BDUK NYNET", some labelled "BDUK NYNET Phase 2" and some "BDUK NYNET Phase2a" (as well as BT's internal phase numbering.

Other counties often have the phrase "SEP" included for their phase 2 work.

For Manchester, I'm not sure. You can certainly see "BDUK Manchester" for phase 1, but I'm not sure there will be any difference for phase 2 - that report makes it clear that phase 2 is being done, in a legal sense, as part of the phase 1 contract, so the labels might not change. Equally the BT phasing (of 16b) is pretty late ... so to see "BDUK Manchester" alongside BT's phase 16b, makes me think that Manchester are just using the one set of labels.

Thank you WWWombat.

A bit more information on there. Cabinet 121 doesn't serve anywhere near as many houses as 37 so may be why it's low down on the list of cabinets to upgrade.

Thanks

Just to update you on this.

The vendor has finally agreed to supply me with the landline number for the property.

What is strange is that the landline number BT wholesale broadband checker says it can get Fiber from Cabinet 99 which according to CodeLook isn't anywhere near the property??

All the other broadband checkers I have tried also say that landline is good to go regarding fibre??

*edit* i have just spoken to BT and they were confused about it too and after speaking to a manger they couldn't give me a definite yes or no whether I could get it or not. The best they could do is tell me to move in and see..

Edited by deleted (Tue 30-Aug-16 19:00:27)

What were the VDSL2 estimates?

We never got talking about speeds, I couldn't get a definite yes or no out of them whether it could get fibre or not.

Codelook does not show the actual location of a cabinet, just a general area so is very inaccurate. Also if the BT wholesale checker says fibre is available didn't it give you speed estimates?

Sorry, yes it shows a strong 80/20 speed to cabinet 99.(See link below). I realise Codelook doesnt show the location of the actual cabinet but it shows cabinet 99 serves a location in the central shopping area of town and nowhere near the street where the house is.


http://imgur.com/c0v6Lrh"] <<<Speed Test

Edited by deleted (Wed 31-Aug-16 08:56:03)

I think you have been given the wrong phone number, it is very unlikely that the property is connected to cabinet 99, or the BT database is wrong.

Ive just Googled the phone number and it shows a ropey sandwich shop in the center of town. lol? Strange BT didnt know this...

I'll ask estate agent to confirm landline number.

Edited by deleted (Wed 31-Aug-16 10:49:42)