SSE draytek 2860

HI First post here so be gentle , I recently changed from SKY to SSE mostly because I had big problems running my SURE SIGNAL over MER . I went with SSE as they would supply the username and password so I could continue to use my Draytek . After 3 weeks of trying to get it to work and numerous calls to SSE it would appear the password contained a lower case l not an upper case I (really why would you do that ) Any way my issue is the Original Technicolor was connecting at 30mb but the Draytek is only connecting at 15Mb at best . What am I missing

Thanks Jon

I had no problems running 6 Sure Signals simultaneously on my Sky Fibre Pro connection. The biggest mistakes people make IMO are to use the supplied "catv" cables and not doing a factory reset. All the nonsense about opening ports is invalidated because I ran them simultaneously with no port forwarding possible or required.

Now replaced by wifi calling.

Edited by deleted (Fri 02-Sep-16 17:03:28)

well my sure signal problems are gone but i'm more interested why my link speed is half on the draytek over the Technicolor

Can you post some connection stats from the draytek?

Do you know which firmware your 2860 is running?, also what type of cabinet you are on?.

The router page Diagnostics >> DSL Status may shed some light on your problem. The recommended Firmware Version is: 3.8.2.3_BT Build Date/Time Apr 22 2016 19:28:07.

Indeed with this router there is no need to open ports for the Sure Signal device to work.

There is probably someone using a 2860 with SSE who might share configuration details with you via PM but I have a gut feeling you have failed to enter the VLAN Tag value of 101. Also your MTU value should be 1500. Might be worthwhile to force the router to use Google's DNS servers of 8.8.8.8 and 8.8.4.4

This router is an excellent piece of kit, just that its price puts it out of reach for most punters.

The VLAN thing I believe is for TalkTalk only.

In reply to a post by jabuzzard:

The VLAN thing I believe is for TalkTalk only.

I disagree with you there. It applies across the board with the possible exception of SKY.

Of course the assumption here is that we are talking about a VDSL2 connection.

All Openreach VDSL2 connections require a VLAN 101, including BT, Sky and Talktalk.

I use a Draytek 2860 with TalkTalk, so not sure if I can be of any help, but if you want any information from mine please ask.

There was another post about SSE and a Draytek 2860 which I assume you have read, on there I put up images of my connection, only thing that's different is that NOW I am on the same firmware as you.

http://forums.thinkbroadband.com/fibre/f/4494478-sse...

Well I I lowered the SNR from. 11 and changed the DSL mode to default and it synced as it should . I have updated the Firmware but all seems to be good now . Many thanks for the pointers

https://drive.google.com/open?id=0B9qgbPRMJYMERmpvT0...

In reply to a post by bobdragon12:

Well I I lowered the SNR from. 11 and changed the DSL mode to default and it synced as it should . I have updated the Firmware but all seems to be good now . Many thanks for the pointers

https://drive.google.com/open?id=0B9qgbPRMJYMERmpvT0...

Can you explain how you lowered your SNR on the Draytek 2860. Never seen anywhere it can be done on the 2860.

I lowererd the margin via telnet ,

http://just.draytek.com/index.php?option=com_k2&view...

Just changed the command from Adsl to vdsl

Edited by deleted (Fri 02-Sep-16 18:48:16)