FTTC in Bristol

A friend has just moved to a very new estate in Bristol (it seems to be called Cheswick Village) and when she tried to get broadband she was told that FTTC was at capacity (cabinet 14 on Filton according to the Openreach site) so she's now getting a sluggish 0.3 Mbps via ADSL (I'm hoping it will pick up a bit over the first few days).
What has to happen before she can get FTTC and how long is it likely to take? Is there anything we can do to accelerate the process? I'm a bit shocked that she's in such a situation on an almost new estate, why these houses aren't given FTTP is another question...

Thanks

Cab 14 appears to be available to order according to www.dslchecker.bt.com

Text

1 23 45 67

BT BROADBAND AVAILABILITY CHECKER Address  * on Exchange FILTON is served by Cabinet 14  Featured Products Downstream Line Rate(Mbps) Upstream Line Rate(Mbps) Downstream Range(Mbps) WBC FTTC Availibility Date WBC SOGEA Availibility Date        High    Low     High    Low                     VDSL Range A (Clean)    32.4    22.4    7.1     5       --      Available       --VDSL Range B (Impacted)         25.4    13.1    6.1     1.7     --      Available       --

Edited by deleted (Tue 20-Sep-16 11:57:10)

Developers can opt for FTTP but many have in the past just gone for the default, which in some cases has meant ADSL2+ only available, so even having FTTC available (even if at capacity is better than some). For new builds as the code powers don't apply as they are private roads, the co-operation levels between developer and Openreach are very important.

As for how long to add more capacity depends on what needs doing e.g. if just another line card to be added then a few weeks, if more copper pairs between copper and VDSL2 cabinet then a bit longer and if a full new VDSL2 cabinet needed then very variable.

Speeding up generally means cabinet work elsewhere is delayed .

Excellent, that was quick!
It must have changed in the last 24 hours or so
Sure enough, she called up just now and is looking forward to @60Mbps