What is max speed for NON Fibre

Hi this is my 1st post here and it is asked in the fibre forum as I believe my aunt's internet connection is now fibre despite her paying for and signing up for bog standard adsl.

Using 3 different broadband speed tests her connection via a BT wifi hub gets min 37 MBPs and most of the time 51-54 MBPS as the download speed on the tests.

Any thoughts what the internet provider (BT) has to do to change accidentally from adsl normal to fibre?
ie will their new smart hub work with both speeds via normal adsl rj11 connections?

The smart hub will work with either Ads or VDSL (FTTC) using the same RJ11 connection.
You can't get that kind of result from an ADSL connection unless the test is being misreported, AV software may do this.
Alternatively, if using wifi device, it may have connected to another netwirk e.g. BT wifi

If thise speeds, which should be Mbps, are done in a wired config and are correct then she will be on a VDSL/FTTC Infinity connection, ADSL2+ would only ever give speeds up to abut 20Mbps.

Yes, it is likely that the SmartHub will work without any reconfig.

What does the BT checker http://www.dslchecker.bt.com/adsl/adslchecker.welcome suggest for ADSL and VDSL/FTTC for her line.

screenshot of speedtest you suggested of her line

So I would say most likelyis her line is connected to VDSL under range B ie impacted getting 51mps down and 9 up

Edited by deleted (Wed 21-Dec-16 18:09:10)

It confirms that her line is capable of those speeds if it is connected to a VDSL cabinet and that there is no way an ADSL servcie could provide anywhere near.

Next check is to run a WIRED speed test, not wireless to rule out any oddities or potential connection to another user's WAP.

Geez, Can you imagine

" I walked into the Mini dealer and they gave me a Ferrari for no extra cost, oh shucks!"

Yes. Bobobuk, could you proveide a postcode? That will likely tell you which cabinet she is connected to, etc.

Either way, it's sort of a moot point. If she thought she was on ADSL, she is mistaken, and has a very acceptable VDSL connection (i.e. FTTC).

Course of action: If she's paying ADSL prices, and nothing more. DO NOTHING, and of course pretend never to have noticed if they question you.

If you're getting charged more than ADSL prices, phone and complain immediately because they have made an error, which has caused your whole family great distress over the Christmas period. I mean you're surely thinking about inviting the local news people round, aren't you, because she feared that she couldn't afford any presents for her grandchildren? Put a Christmas tree up with no presents underneath it, so the local camera crew can shove their cameras right under there.

Edited by deleted (Wed 21-Dec-16 21:47:17)

There are a (very) few places in the UK where ADSL customers are being moved onto an FTTC service, so that BT are able to provide a better service to the very longest lines.

By removing ADSL service, BT are able to adapt the FTTC service to give longer range ... but, of course, all those at a shorter range benefit too ... and the ex-ADSL folk benefit even more.

So far the trials have been in East Sussex and the Isle of Lewis, but I believe BT are planning a few more locations.

I have no idea what BT does, at retail level, to the people whose service gets improved this way. Do they tell them? Do they charge more? Do they keep shtum?

It's highly unlikely your aunt benefited this way, but it is a possibility.

Interesting, the speed test was indeed done using rj45 cable from a desktop mac os X to the back of the BT Hub.

36 MBPS to 54 Mbps
So Fibre to cabinet suspected? Definitely RJ11 via broadband filter phone line in the house.

Will indeed double check bill when it comes after 1 st month.

Post deleted by MHC

Have seen the post confirming a wired connection. So, yes, it does look as though it is VDSL ...

In reply to a post by 23Prince:

Geez, Can you imagine

" I walked into the Mini dealer and they gave me a Ferrari for no extra cost, oh shucks!"

You can get more shopping and passengers into a Mini. It's also a lot easier to drive a Mini around town and certainly drinks less petrol. Insurance is cheaper too.

Have you checked a recent bill to see how much she is being charged?

can you just simply log into the router post your router stats (as your on FTTC due to speeds above 20mb but at ADSL prices why would you want to pay more)

192.168.1.254 > troubleshooting > helpdesk
copy paste the line stats into here