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Can someone please shed some light?
I'm currently with Talktalk fibre and my DL speed is around 30.
However, when I check what speed I can get with BT via their website, it says up to 12 Mbps, so no fibre!
Same on Plusnet.
Funnily enough even on the TalkTalk website it now says I cannot get fibre (max speed similar to what BT says)... but I do have fibre with them!
On the Vodafone website it says I can get up to 60 and it suggests to get the 68 fibre.
Sky says up to 40.
Can someone explain? I thought that apart from Virgin, they all used the same line?
On the following link it says I can get fibre at my postcode:
http://labs.thinkbroadband.com/local/
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There aren't any plans in your area for an infill cabinet at all is there?
When Openreach were in the process of installing the infill cabinet, the databases updated to show us as connected to P7 - although fibre was still being provided by P2.
This meant that the checkers all showed fibre as being unavailable for a few months - despite us using an active FTTC connection.
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Sounds like the cab has run out of capacity, and needs something adding - perhaps a new linecard, or a new set of tie cables. Or maybe a new cabinet.
What about this checke?
https://www.dslchecker.bt.com
Does it mention a waiting list?
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Register (or login) on our website and you will not see this ad.
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Thanks I tried entering my phone nr that I have had with TalkTalk for the last 2 years and got the following:
There is no data available for this number. This could be either because it is not a BT line or it is a new BT number that has just been provided. Most new numbers will appear on the checker 24 hours after BT has installed the line.
?!?
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I don't know about cabinet installation plans in the area unfortunately...
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With a 30 Mbps download unlikely to be affected by an infill cabinet
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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You need to use the address checker part, since LLU phone numbers are something BT Wholesale have no knowledge about location wise
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Hi I have just run the test using my address.
Results look promising.
I posted the screenshot here:
https://s23.postimg.org/8n5as0pzv/IMG_3684.jpg
Many thanks for your support.
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Your cabinet is at capacity.
If you order elsewhere they need to allocate a new slot to you which doesn't exist. Your existing slot will go to someone else.
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Thanks a lot for the explanation.
Does it mean that Vodafone and Sky are lying to me, when they say they can offer me Fibre at a speed of eg 60-70 (Vodafone)? Hence if I switched to Vodafone they would not be able to offer what they promised? Or maybe being a new network they would be able to deal with it differently?
Am I just better off staying with Talktalk then, despite really wanting to switch?
Final question. How frequently does capacity change? Where do I need to check in that graph, to understand when some new capacity is available?
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Your cabinet is at capacity.
If you order elsewhere they need to allocate a new slot to you which doesn't exist. Your existing slot will go to someone else.
I'm confused. If OP already has fibre, then they've already got a port. Wouldn't that be used if they moved to BT?
Last time I did a fibre migration (albeit back in the days of MACs) it was all done automatically, I kept the same port etc
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When switching to /from LLU from BT Wholesale providers, a new port is allocated for some yet unknown reason.
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Final question. How frequently does capacity change
That depends on the specific cabinet. If all the ports are in use then it will only change if either someone ceases their connection to free a port or if another cabinet is built i.e. today/tomorrow/ never.
If it's not full up but is waiting an additional card and or tie cables, or there are ports which need repairing then could be just days/weeks.
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What you would find is that at a later point the order would fail, being a new network makes no difference as they still use the Openreach cabinets.
Staying with TalkTalk is your only option for now, it may be a few weeks or a few months for more capacity to appear.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Worth adding that the fail usually (always?) occurs after the existing service is disconnected.
Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 54999/14466Kbps @ 600m. BQMs - IPv4 & IPv6
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Ok thanks for all the useful information.
I'm so surprised that they would not add more capacity given it's in zone 2 of London and not in a rural area.
Talktalk found another way to keep me as a customer apparently
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Talktalk found another way to keep me as a customer apparently That's a strange thing to say. Only two things could have happened. First they reduced the price you had to pay them, (a retention deal), or you were looking to move to a faster or slower FTTC product. Neither involves any physical change to your connection in the cabinet or at the exchange.
It's a move from TalkTalk to a different ISP that requires your circuit to be physically disconnected and reconnected at the exchange, resulting in the port at the cabinet being released as part of the process. (Though why that problem exists is a mystery - it should have been sorted at the Openreach order system design stage).
Once it is released it is automatically reallocated to the next waiting order - which wouldn't be for you if there was a queue.
Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 54999/14466Kbps @ 600m. BQMs - IPv4 & IPv6
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I don't think anyone has said that Openreach WON'T add more capacity, but it takes time to do this, and the length of time depends on which part of the capacity is needing an upgrade.
London gets no special treatment and no reason why it should - unless people are paying more for their broadband and thus can request a higher priority of the limited staff resources.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Just to clarify, I didn't mean it in the sense that London is special and should get a better treatment. 
All I meant was that I would expect a provider to allocate more in a densely populated area than in a place with a house every other mile.
I think this would apply to many fields, not just broadband .
Thanks again to all who replied to my queries.
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To some extent that is already done, as cabinets are much more dense compared to a small regional town in London.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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