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Hi all,
I have noticed that the past few days that my BT IP profile has been steadily dropping although my sync rate is holding steady.
Sync rate is 72mbps and the IP profile started out at 70mbps but has steadily fallen to 66mbps.
I am on a Huawei line with G.INP enabled and there are no major CRC errors on the D/S. (U/S is fastpath).
I've tried to force an update of the IP profile by resetting my router (not modem) but this has had no effect. My equipment: HG612 bridge, Asus RT-AC68U router. NTE5C + MK4 SSFP. Plusnet 80/20.
Can anyone please take a look at my stats here: http://pastebin.com/qhyukCLB
and see if there is any reason for this happening?
Thanks, much appreciated.
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Have you tried to drop the PPP session and reconnect? Without dropping the sync.
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I've tried dropping the WAN connection on my router through its interface and then reconnecting after a minute. I assume this has the same desired effect?
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Where are you getting the current IP Profile settings? Plusnet does sometimes seem to lag what is set in the BT Wholesale side, but as Plusnet use the setting too your throughput will be capped by what Plusnet have on record
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Using two different references:
BT Wholesale Speed Test (speedtest.btwholesale.com) - shows max d/s as 66.12mbps
Plusnet profile (https://portal.plus.net/my.html?action=data_transfer_speed) - shows max as 66mbps
These figures are usually very accurate to about 96% of my actual sync rate reported on my HG612.
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Current G.INP IP profiles are wrong. Still waiting on BT Wholesale to fix this.
Edited by deleted (Wed 22-Mar-17 11:53:22)
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Pardon?
Nothing wrong with mine. 63.44Mpbs on 65,618 sync. As expected from the G.INP 0.9669 x sync IP Profile.
It does go haywire on banded lines, but that's a different question.
Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 65618/13914Kbps @ 600m. BQMs - IPv4 & IPv6
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I had a GEA test forwarded to me on Plusnet forums with no signs that I was banded. So it is very peculiar that there is a ~6Mbps difference between sync and IP profile...
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As a sidenote - anyone able to give a quick glance at my bitloading graph to see any indication of problems that might cause this lower speed?
http://imgur.com/a/r6mqu
Thanks!
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Sorry, you had problems too!
Mine is still wrong, does anyone have any idea on when this will be fixed? Or, is there a person/organisation e.g. BT Wholesale, that I can contact?
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I told you. The IP Profile is screwed when the line is banded.
There is nothing wrong with the IP Profile when the line is not banded. Which is the vast majority of lines.
Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 65618/13914Kbps @ 600m. BQMs - IPv4 & IPv6
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You haven't read my post correctly. Mine is still wrong, so something isn't right somewhere! It may not be wrong for your line, but it is for others including mine!
Edited by deleted (Sun 26-Mar-17 11:29:15)
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Doesn't look like my line has been banded. The sync rate fluctuates between 71.9 and 73. Yet the BT op profile stays stuck on 66mbps. Furthemore the plusnet GEA test reveals no banding either on DS or US.
Plusnet forum members have posted that recently people on G.INP have fudged BT ip profiles around 91% instead of the usual 96.9%.
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Exactly the same issue I'm facing and I'm on BT!
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Huawei or ECI cabinets, or both?
Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 65618/13914Kbps @ 600m. BQMs - IPv4 & IPv6
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Huawei here. I did turn off G.INP and when the line resynced the IP profile was correct, back on and incorrect.
Edited by deleted (Sun 26-Mar-17 18:44:56)
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I'm on Huawei cab and experiencing it too.
Excerpt from GEA test plusnet carried out for me:
0.128M-80M Downstream, Error Protection Off - 0.128M-20M Upstream, Error Protection Off
Strange as it doesn't report any G.INP as being on (should say retransmission low).
Also confirms no banding as my actual sync rate does fluctuate from 70-73mbps.
Edited by fishpan (Sun 26-Mar-17 19:08:22)
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I do find that GEA tests are often wrong and somewhat lacking in detail. I would always go with what the router reports. I really hope this gets sorted soon, because some EU's including both of us aren't getting the correct download speed!
Edited by deleted (Sun 26-Mar-17 19:37:48)
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Plusnet forum members have posted that recently people on G.INP have fudged BT ip profiles around 91% instead of the usual 96.9%.
Whatever the issue is, it isn't consistent.
We have Plusnet, 80/20 FTTC, with G.INP on a Huawei 288.
Sync is 79,999 / 19,999
IP Profile is 77.35Mbps, or 96.69%.
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Interestingly, since the DLM reset and G.INP reactivation, the IP profile is now correct on my line. I wonder if this problem only occurs when the downstream SNR margin is set to 3, 4 or 5 dB.
Edited by deleted (Thu 06-Apr-17 16:48:15)
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Despite multiple router reboots, the IP profile remained at 66.22mbps while sync was 72.14 ~~~91.8%
Today I tried a resync. The sync went down to 71.21. I checked the IP profile again and it was now 65.38mbps. ~~~91.8%
According to kitz, a G.INP + Huawei enabled line should be roughly 96.8% just like your line is. I intially suspected a stuck BRAS profile but this seems to not be the case. There seems to be something else at play here.
See here, a NewtonStar was getting 91.9% on his line last year: http://forum.kitz.co.uk/index.php/topic,17336.75.html - I also note that you contributed to his thread. I seem to experiencing the same profile calculation being applied.
plusnet Unlimited Fibre Extra 80/20 - sync 72200/19999 around 450m
MyDSLWebStats: fishpan
ISP Hx: Freeserve 48k > Wanadoo 56k > Tiscali 8mbps > TalkTalk 40/10 > Plusnet 80/20 > VM 200/20 > Plusnet 80/20
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