There is a one-off connection fee of £750 charged by OR so £3900 sounds about right for a band E install - mine was £3700 for band D.

Wrt monthly costs, I imagine bt Wholesale bandwidth and Openreach wholesale costs make up a large chunk of the £320 monthly fee. Decent support also isn't cheap, you will find Fluidone are very pro-active in keeping you up to date with build progress should you place an order with them.

You can't really compare VM with Fluidone FTTPoD. They're totally different.

makes sense thanks.

Utter bollax [pardon my French]

+1

Horrible situation. Remember multiple instances of your passing off other people's speed tests as your own, and given you were talking about FTTPoD until really recently you seem to have gotten an extremely fast install.

There is no 350/25 tier.

Vivid 350 does not carry any bandwidth guarantees or preferential access to capacity.

Wondered how long the hatred of VM would last with a bandwidth obsessive with them offering 350Mb.

Virgin Media is lied to me. I just found out my area only covered up to 200/12. There is no 350/25 at all. I been going round and round in circle to cancel everything. VM say sorry u cannot cancel, you are tied into a 12 months contract make me fuming angry. I say to them no, look at my online order number that I did pay £65.00 one off fee and I did select on a 30 days rolling monthly contract. They told me there isn't no 30 days contract online. I am [censored] angry and now taking VM to legal action.

My speed now crawling to 36Meg out of 200Meg. Not happy at all. VM is lied.

I'm the Queen of Sheba btw.

As if I wasn't dubious before today...I don't believe a word you say.

I rather find it odd as VM stated there isn't no 30 days rolling contract online and you can't cancel the 12 months contract even there is 14 days cooling off period on it which they disagree with this either. [censored] me off right now.

In reply to a post by lee111s:

As if I wasn't dubious before today...I don't believe a word you say.

So you believe there's a 350/25 tier?