Master socket help

Hello everyone,
New here - so please excuse if I've posted it in the wrong place.


I have just moved into a property where they have an old master socket (looks like an NTE5 socket) downstairs which feeds an extension socket in the loft. The extension socket in the loft is the new type BT filtered master socket, so my broadband router is in the loft. It doesn't work with the filter in the socket downstairs. After doing some research I bought an MK3 faceplate and tried with that without touching any cables downstairs and no luck.

What I'm trying to do is get my broadband router to plug in the socket downstairs...without paying £150 + VAT to Sky for moving the socket. Any help would be appreciated. Have I bought the wrong faceplate?

Are you sure it's not the master in the loft and the extension downstairs?

Yes you are right. I stand corrected - Master socket is in the loft room and the socket downstairs which used to be the Main socket in the property is now an extension socket. If you look at the photos the upstairs socket is being fed from downstairs - I don't have any cables going to the upstairs socket from elsewhere.

If you have photos it may be possible to discover how to re-arrange the wiring to do what you want.

Presumably the previous occupant was happy with their router in the loft room and there maybe power there. Does that not suite you?

Here you go, thanks a lot

http://imgur.com/a/Q6rJq

In reply to a post by mxnmx:

I don't have any cables going to the upstairs socket from elsewhere.

The quality and length of the cable could be an issue running as it does up through the house - as you have intended its best use the downstairs NTE5 + Mk3 faceplate by doing some basic rewiring.

Thank 4m2 I'm trying to find instructions for the basic rewiring..installing MK3 faceplate without rewiring doesn't work. What do I need to do to get it working? Thanks

Is there a dial tone from the downstairs NTE5 test socket? If there isn't then I'm afraid its a job for Openreach.

Yes there's dialtone- I have a fully functional phone connected downstairs.

Thanks