Yes, I don't think the builders took out the extension cabling all the way to the downstairs face plate. They ripped the cables out to the point where nothing was visble - any underfloor/ in the wall cabling was left as is.

Thanks

In reply to a post by mxnmx:

To be honest - I don't need the extension socket upstairs. I can re-wire the downstairs socket with a new NTE5 plate...my question is- will that work?

If I were to remove downstairs socket, disconnect all cables and then re-wire to a new NTE5 plate - will that work? I don't really need the extension socket in the loft.

No because you will probably have to disconnect the crimping done behind of the downstairs NTE5 and reconnect to the back of a replacement NTE5. It's a simple job, even more so since you don't need an extension upstairs, but really only work for an Openreach engineer or other authorised person.

In reply to a post by mxnmx:

Yes, I don't think the builders took out the extension cabling all the way to the downstairs face plate. They ripped the cables out to the point where nothing was visble - any underfloor/ in the wall cabling was left as is.

In reply to a post by 4M2:

but really only work for an Openreach engineer or other authorised person.

Have given up on Sky on arranging an Openreach engineer. Is there another way I get get an Openreach engineer?

Thanks

Why do sky refuse?

In reply to a post by mxnmx:

Have given up on Sky on arranging an Openreach engineer. Is there another way I get get an Openreach engineer?

The builders seem to have chopped off the extensions and it is probable that there is back-wiring so I think you really need a professional to sort it out if it is absolutely necessary to have the NTE5 master socket (demarcation point) downstairs. Explain the nature of the probably "unorthodox" home wiring to your ISP and they may agree to sending an authorised person to do the job.