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Hi all.
Our village has recently went live with Fttp, Being obsessed with it that last 9 months I've been the first to sign up. So far we have had the surveyor visit and a 2 man crew replace the home copper line with a new type of 2 in 1 cable incorporating the fibre and copper into one neat cable. The guys left without jointing the cable at the pole, and didn't install the customer Splice Point (CSP)on the outside wall, we currently just have a couple of feet of wood cable. with the fibre jointing be completed before the BT visit on the 30/10? or will open reach return this coming week to finalise the outside work before BT?
Any advice is greatly appreciated
Thanks
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All your visits are by Openreach, what are you expecting BT to do?
BT is the retailer, and they don't send out engineers of their own, all those installing the fibre and the final splicing are Openreach
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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All your visits are by Openreach, what are you expecting BT to do?
BT is the retailer, and they don't send out engineers of their own, all those installing the fibre and the final splicing are Openreach
a small Faux pas. BT/Openreach....... Thanks for your input.
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Sounds somewhat odd .... any chance of a photo of the end of the cable left outside ?
Maybe it�s just combined BFT/copper and they�ve just not done the blow yet to get the fibre through ?
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Panic over... We got a knock at the door around 11am by openreach saying they where here to complete the external work. Quite a long job as it goes. So for reference the start to finish can take 4 visits. survey, cable installation, fibre splicing then internal work to finalise.
Edited by deleted (Sun 22-Oct-17 16:48:31)
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On a Sunday ? I hope they got tea 
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To be honest, we've had all the infrastructure work done on a Sunday. From closing roads to digging holes, running cables, erecting poles. its all been a sunday.
Tea was offered, but politely turned down. the two guys really knew what they were doing. they did 3 houses in the village in one day.
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Glad it�s moving towards a positive outcome ...
I think it�s a good product once installed. These pages aren�t awash with complaints, and faults seem few and far between.
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On a Sunday ? I hope they got tea
And Jammie Dodgers
Paul
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I think it more likely to have been a Tunnocks bar, look at the OP�s username 
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