EO Line - Strange availability checker message

Got this message on the availability checker for an EO line. Anybody got any clues please as there is no cabinet!


VDSL FTTC and SOGEA is currently not available on this cabinet due to following reasons:- This cabinet is temporarily unavailable for fibre orders due to engineering works..

Edited by bb4chudleigh (Sat 20-Jan-18 12:01:58)

Without any postcode to look at what has been going on elsewhere in the area impossible to say.

What cabinet number did it show?

Usually says this when there�s a live to live migration of live FTTC customers from a cabinet further back in the network. What�s the cabinet and exchange from the checker?

I saw the same on 20 of my watched postcodes today as well Andrew, Exchanges included Brecon, Bwlch, Carmarthen, Rhayader, Talgarth, Llangorse for example.

I had this on one of my watched postcodes as well - this one has two PCP's right next to each other but only one of them is connected to a fibre twin, i was hopeful that this meant they were going to relocate some of the lines to the PCP without a twin to the one that does have the fibre twin.

https://www.google.co.uk/maps/@50.7304004,-3.4161996...

PCP13 does have fibre - PCP25 does not

Its an industrial estate at Exeter airport so loads of business customers but very few residential I suspect.

TQ13 0PF

Try House no 5
No cabinet number shown as it's EO

Okay no point in following up (i.e. chasing to fix) its just one of those oddities that BT Wholesale throw up having looked at the speed range figures, or put another way should not get in the way of people ordering a service

Cabinet 13 appears to be an older PCP with the 1980s, rounded edges etc.

The newer cabinet beside it appears to be a newer PCP, not an FTTC "twin", as I can't see any ventilation slots for the power system required, to run the Fibre to Copper conversions.

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Following through on to the "main" road, B3184, and directly opposite the OPENREACH van and POLICE car, there is what may be a small "All-In-One" cabinet, combining both FTTC and PCP functions.

It definitely has some vents, low down on the door; and generally appears to be a relatively recent installation.

Also a "Superfast Broadband is here" on the top half of its door.

In reply to a post by eckiedoo:

Following through on to the "main" road, B3184, and directly opposite the OPENREACH van and POLICE car, there is what may be a small "All-In-One" cabinet, combining both FTTC and PCP functions.

It definitely has some vents, low down on the door; and generally appears to be a relatively recent installation.

Also a "Superfast Broadband is here" on the top half of its door.

I think thats a Huawei 96/128 FTTC cabinet
also looking at those later pictures, there's an engineer at the left hand cabinet (25)

In reply to a post by eckiedoo:

Cabinet 13 appears to be an older PCP with the 1980s, rounded edges etc.

The newer cabinet beside it appears to be a newer PCP, not an FTTC "twin", as I can't see any ventilation slots for the power system required, to run the Fibre to Copper conversions.

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Following through on to the "main" road, B3184, and directly opposite the OPENREACH van and POLICE car, there is what may be a small "All-In-One" cabinet, combining both FTTC and PCP functions.

It definitely has some vents, low down on the door; and generally appears to be a relatively recent installation.

Also a "Superfast Broadband is here" on the top half of its door.

Things have changed since google passed here in 2008 - but cabinet 25 is still not fibre activated while 13 is - very frustrating when they are right next to each other - cant take much to move the line from cabinet 25 to 13 - I just know they won't.

I am sure it will happen, I have no idea how many lines are on cabinet 25 or if most are business - love to know the history of why two pcp's were installed right next to each other though.

As Cab 13 is clearly elderly, and seems to have Broadband, do you know where the associated FTTC is located?.

Generally the FTTC is close to the PCP, the closer the better, so worth checking that the newer cabinet has vents on the hidden face, probably at the left, looking at it from the footpath.

That newer cabinet should have a Mains Warning sign, on one of the end faces if it is an FTTC - none if it is a simple PCP.

You should also try to establish exactly what that third cabinet is.

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LOcations for newer cabinets, FTTC or PCP are partly dependent on the location of existing phone ducting, with the complication for FTTCs that a Mains Supply is also needed.

Keep in mind that the underground cables involved contain typically 100 pairs of wires, which rise up inside the individual cabinets, before the outer insulation and protection is stripped off until in situ, so moving individual phone connections over even the apparently short distance is relatively difficult.

I hadn't wanted to hi-jack this thread it was only because i'd had the same notification through, but the Fibre twin for Cabinet 13 is very near it, from my google street view link if you go forward onto the road you will see the BT van - opposite that is the fibre enabled and ready to order cab with a sticker on it - anyone on cabinet 13 is fibre enabled and can order.

https://www.google.co.uk/maps/@50.7304004,-3.4161996...


My friend is on Cabinet 25 and cannot order fibre as there is no fibre twin, just strikes me as odd that two PCP's being that close together would have one fibre enabled and the other not.

I'd assumed that cabinet 25 is full of business lines hence it not being enabled and 13 being more residential, which kind of made no sense as he is residential BUT then i realised that he is in an old farm building so may have been classed as a business when the line was first ordered.

Is it likely that BT would have had two PCP/s - one for residential and the other business - this is the entrance to Exeter airport.

Thanks, Solchain.

That does surprise me also, particularly given the expansion of Exeter Airport in recent years.

One would expect there to be a greater demand for Broadband from the businesses.

So the "remote cabinet" opposite the Openreach Van is the FTTC for the clearly labelled older PCP Cab 13 - at some distance apart, adding about 50 Meters to the D-sides of any BB Subscriber on Cab 13.

("My" FTTC is physically 40 Metres from its PCP; but the Link Cable adds about 50 M total, to the D-Side - ironic as the FTTC is only 10 M from my front door and I can see inside it from my lounge when its door is opened.)

Are you able to confirm that there are no Vents or Mains-Warning labels on the footpath side of the apparent newer PCP Cab 25 standing beside the clearly labelled older PCP 13?

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Although almost 500 miles north, I have some knowledge of Exeter plus Airport and the Met Office HQ.