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Standard User ansam
(member) Tue 10-Jul-18 14:14:43
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Re: G.Fast rollout in announced locations


[re: xMaShx] [link to this post]
 
I've been in contact with OR about the cabinet in my street and the issue was raised up to their "Infrastructure Solutions Customer Service" and twice they have said the build is complete and I can order now, despite the wholesale checker saying different and I have tried MANY postcodes in my street to make sure its not just me!

The grammar in the e-mails is shocking and the absolute quickness of wanting to close the case.
https://imgur.com/a/4FAxU0k

They don't quite seem to know whats going on themselves.

Connection - BT Infinity 2.
My Broadband Ping
Standard User ansam
(member) Tue 10-Jul-18 14:27:59
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Re: G.Fast rollout in announced locations


[re: ansam] [link to this post]
 
This was the last reply I had:

When you place the order with the service provider , they will arrange for the cable link to the G fast cabinet to be completed, this will then reflect on the availability checker. All the internal systems which the Service provide has access to shows the GFAST is available.

Connection - BT Infinity 2.
My Broadband Ping
Standard User j0hn83
(experienced) Tue 10-Jul-18 16:57:01
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Re: G.Fast rollout in announced locations


[re: ansam] [link to this post]
 
Perhaps OpenReach have completed their work. Certainly sounds like they've done their bit.
It's now up to their customer, BT Wholesale, to do what they need to do at the exchange to make it available to SP's.

As they are completely separate companies OpenReach won't be in a position to tell you what BT Wholesale are doing any more than they can tell you what TalkTalk business are doing.

Try contacting BT Wholesale? Clive Selley can't help you there.


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Standard User Blmcg
(learned) Wed 11-Jul-18 12:53:41
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Re: G.Fast rollout in announced locations


[re: ansam] [link to this post]
 
In reply to a post by ansam:
I've been in contact with OR about the cabinet in my street and the issue was raised up to their "Infrastructure Solutions Customer Service" and twice they have said the build is complete and I can order now, despite the wholesale checker saying different and I have tried MANY postcodes in my street to make sure its not just me!


Wholesale might not have connected to the Handover node serving that pod yet, or your estimate may fall below the speed threshold (in which case Wholesale filters it out)

You're outside of our on-net footprint else we could help pre-wholesale, but if you PM me your address I can let you know if it's the threshold or just the cablelink.

Blair McGregor
Network Architect - Syscomm
Standard User ansam
(member) Wed 11-Jul-18 12:56:31
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Re: G.Fast rollout in announced locations


[re: Blmcg] [link to this post]
 
PM sent.

Connection - BT Infinity 2.
My Broadband Ping
Standard User Cruncher
(member) Thu 12-Jul-18 22:12:32
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Re: G.Fast rollout in announced locations


[re: ansam] [link to this post]
 
My G.fast availability is now showing as 'Amber' - What does that mean please?

Cheers.


VDSL Range A (Clean) 80 60 20 19 52.7 Available -- --
VDSL Range B (Impacted) 75.7 50.2 20 16.7 39.8 Available -- --
G.fast Range A (Clean) 189.9 164.6 26 10.2 135 Amber -- --
G.fast Range B (Impacted) 151.2 97.8 17.2 7.9 88.8 Amber -- --

Standard User Chrysalis
(legend) Wed 18-Jul-18 05:09:50
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Re: G.Fast rollout in announced locations


[re: Ignitionnet] [link to this post]
 
yeah thats what it is, to push up marketing speeds.

35b + vectoring would help existing users more, but it has less of a business case in terms of marketing potential.

Sky Fibre Pro BQM - IPv4 BQM - IPv6
Standard User WilliamGrimsley
(experienced) Wed 18-Jul-18 15:34:27
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Re: G.Fast rollout in announced locations


[re: Cruncher] [link to this post]
 
I think that means that you may not be able to receive it due to distance (e.g. OR may need to do a survey).

William Grimsley.
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