Landline Number and FTTP Install

Morning All,

I'm looking for some information on what happens to the BT Landline number if a user wants to upgrade to FTTP?

Friend currently has 1Mb ADSL and landline supplied by BT, they are now able to order FTTP. So if they were to order FTTP from BT, would the landline number be automatically ported to the FTTP connection, or are they able to keep the landline on copper as voice only?

Thanks for your help, friend doesn't want to loose the landline number and they are not tech savvy so trying to help them out (from 100 miles away!)

Mat

Where copper is already installed and active the FTTP install does not touch the phone line

If they have overhead cabling then a new hybrid copper and fibre cable is put in place of the existing copper dropwire. if its via underground, then i believe its just an extra fibre cable.

In the case of the hybrid copper cable, the phone line is connected up so it was the same as before.

In reply to a post by Taras:

If they have overhead cabling then a new hybrid copper and fibre cable is put in place of the existing copper dropwire. if its via underground, then i believe its just an extra fibre cable.

In reply to a post by MrSaffron:

In the case of the hybrid copper cable, the phone line is connected up so it was the same as before.

Thanks to you both, will pass this info on and get them to order their FTTP asap.

Depending on who they order their FTTP from they my be offered to transfer their existing landline to an FTTP based voice service, and thus retain the number.

In reply to a post by Zarjaz:

Depending on who they order their FTTP from they my be offered to transfer their existing landline to an FTTP based voice service, and thus retain the number.

They're with BT currently and will probably go with BT for their FTTP, so presume landline will stay on copper?

In reply to a post by MrShabz:

In reply to a post by Zarjaz:

Depending on who they order their FTTP from they my be offered to transfer their existing landline to an FTTP based voice service, and thus retain the number.

They're with BT currently and will probably go with BT for their FTTP, so presume landline will stay on copper?

With BT they have the choice of keeping the copper line with the same landline number or converting the landline number to be used over the fibre only (known as FVA I believe).

If they are a vulnerable person who needs to maintain permanent access to the landline in the event of a power cut, with a corded phone the copper line would remain active.

The voice over fibre relies on power for the ONT (fibre modem) so this is supplied with a backup battery unit that has 4x AA rechargeable batteries that powers the ONT for a few hours.
They are in the process of withdrawing the backup battery unit for general use and will start only issuing it upon request for vulnerable individuals.

Hope this helps.

When we had FTTP installed Openreach left us on copper for voice, but did change the master socket front faceplate (to a FVA version, with a slide switch on the side labelled between FVA and PSTN) and ran a telephone cable from the ONT to the master socket (with a telephone plug on the end), ready for FVA.

We were told if we ever went FVA to plug the cable from the ONT into the master socket and flick the switch over from PSTN to FVA (this disconnects the internal house wiring from the wiring coming from the street).

Interestingly, a recent order to update our broadband from Superfast speeds (over FTTP) to Ultrafast speeds triggered an automatic upgrade to our voice line to FVA.

Unfortunately that order has got stuck in BT Retail's systems and is past due (diarized a call from BT on the 8th), so can't yet report back on how the changeover to FVA went...

Do both options cost the same? Can you make a significant saving by porting the number to non BT VOIP provider?