Hi folks,
We have lived in our current house for over 20 years and have been an early adopter as far as broadband goes through its development.
We are lucky to live just over 100m away from our cabinet (122, Chester Central Exchange) and ever since it became available we have consistently had download speeds of 72-74 Mbps until a few weeks ago on the up to 80 Mbps package that it was originally marketed as.
A few weeks ago our broadband speed dropped consistently to 67 Mbps apart from a short period of a few days when it was back up to 74 again.
About the same time I noticed by chance when walking past our cabinet one day that it had sprouted a Gfast pod. Upon arriving home I dived into the ADSL checker to be pleasantly surprised to find that it was live already and I was able to place an order for the speed upgraded service.
As I only just negotiated a recontact deal back in September at BT's last round of price increases they wouldn't play ball at doing a deal on a sensible price to upgrade as an existing customer compared to the Black Friday discount deals they were offering to new customers, so I told them to forget it until they talk sense.
Back to the reason for my post to the knowledgeable folks out there - Is it the fact that our cabinet has had the Gfast pod upgrade the likely cause that our line has lost 5-6Mbps of speed?
In the short space of time since it was installed I don't expect there have many lines that have been upgraded to the new Gfast service because I expect that the majority of the locals don't even know that it is available, never mind place an order for it. It was only by chance I noticed as I walk past it 2-3 times a week.
I don't expect I will get anywhere if I try to complain about our speed decrease because I guess it is still within the accepted range. Just annoying when it has always been faster in our house from when it was launched.
Thanks in advance.
Jim



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