Never mind this as VM still need to sort out their ongoing congestion area with poor speed etc.
I feel the pain of anyone in this position. I've used VM for years, but also suffered congestion in the last-but-one house I lived in. It took 2 years to get sorted, and a lot of pressure --- and then they sorted it and we moved... Initially though they were continuing to sell through the congestion.
The house we moved to, several villages away, then also had congestion building (due to new estates being built and there was already being level congestion issues). I was allowed out of contract, and walked away. Again, initially when I was experiencing the issues, they were still selling as the congestion wasn't enough to be classed as an issue by their own metrics, even though it was causing real world issues for customers.
In both properties, when I had issues, I'd sometimes see less than 1Mbs down.. Absolutely unusable.
I kept an eye on the situation though locally, and there's been a lot of investment by VM locally. It's not Project Lightning, but they have resolved the issues. I got a Business connection back in February, and they would only give me a maximum of 200Mbs due to local infrastructure capacity. It was, however, rock solid.
Since then, investment has continued and completed locally, and I had the line upgraded to 500Mbs once the infrastructure work had been completed. Again, it's been rock solid - absolutely always get 549Mbps down / 36Mbps up on speed tests (including DSLReports, so not just ~Speedtest.net to VM's own servers). Day or night, busy periods or not.
I think VM have also changed their outlook --- they seem to not sell in congested areas anymore, have introduced their minimum speed guarantee of 50% of the headline speed, and need to meet average speeds across their network. Yes 50% is rubbish if you're paying for more -- but it's aa lot better than 1Mbs!
Of course, some areas still have congestion, and those on older contracts don't get the minimum speed guarantee unless they change their package... But I hope that those in those positions do get VM to sort them sooner rather than later, and I hope VM's shift in outlook makes the blight of congestion issues a thing of the past sooner rather than later!
VM Business 549/36 + Zen 49/20