I've recently had Gigaclear FTTP installed. I must say, I've been surprisingly happy with the whole process (bar a couple of minor issues during installation). Initially, I could see almost perfect 300/300 Mbps symmetrical download and upload. However, over the last week or so my upload has been consistently no better than half the download speed. Download is still well up around 300Mbps, but upload is never better than 150 (on some testers, as low as 26Mbps).
I saw another related post here: https://forums.thinkbroadband.com/fibre/t/4634524-wh...
But that seems to be mostly about why BT provide an asymmetric service. Gigaclear 'promise' a symmetric service.
I've tried contacting Gigaclear support, but it is obviously overwhelmed (no response by either email or phone). I posted a review on trustpilot and got a rather condescending reply suggesting I was probably testing over wifi (I'm not) or using a slow server (I'm using their own tester on their own website, so it shouldn't get any better).
My question is rather vague. But I'm wondering whether this issue is likely to be caused by the tester I'm using? Or whether perhaps Gigaclear are throttling upload on the assumption most people won't notice or care. I work from home and regularly upload Gb files to my company servers.
I suppose if other Gigaclear users on here have seen something similar (or not) that would also be interesting.