They have said it can take a week, and then they will chase.
Once done I can put a second service on Port 2 (Acquiss or Cerberus) at the bottom end of the speed scale and then attempt to get BT to take on Port 1.
Certainly isn't easy. And FTTP clearly no where near ready for mainstream. Every time I have rung BT they have given me a different reason! I know things are difficult but surely the reason for not proceeding would be consistent.
Good luck all with switches/regrades/moves.
Yep i agree with you here, it's no way near ready for mainstream. I've received my BT sign up email stating my service wont be active till April 14th, though was told up to 3 days a few times on my calls with them.
Hopefully the up to 3 days is correct and not the email, horrible being on 4G!