fibre 900 speed issue

Hi, hope every one is doing well, I recently upgraded to the Full fibre 900 from 250 package. When I placed my order the maximum download speed was stated in email was: 930Mbps or 910Mbps as average.
The maximum speed that I’m getting is: 894Mbps via the wired connection. The upload is 119Mbps, which higher then advertised limit of 110Mbps.
Do you think the BT wholesale has fix limit set, I have tried the connection over the BT smarthub 2 and USG-Pro 4 with the same results.

How are you testing? Are you sure the device you are testing from is not the limit?

Is this testing on a PC or laptop?
Do you have another device you could test on?

You need to rule out all your kit, not just the router.

I have used the desktop computer and laptop all connected via network cable.

And what testing service are you using? Are you using the TBB tests? If you are then you could post a link to them here and people will be able to look.

Speedtest.net app on the laptop/desk top computer.

https://i.ibb.co/TWmHnD0/speed-test.png
https://i.ibb.co/VV3rbh5/speed-test2.png

Think broadband speed is showing rather low speeds.

https://www.thinkbroadband.com/speedtest/15861787851...

Edited by max360 (Mon 06-Apr-20 14:20:08)

Notice the dip about two thirds the way through, suggests something is going on.

As we do not use as many connections as the ookla test our test is more sensitive to things going wrong.

The time to test this sort of thing is when you have less people online.

Tester when everything is good will hit the speeds http://tbb.st/1585725594204427355 http://tbb.st/1585797990280247555 http://tbb.st/1586176154664154755

What speed are you connected at?

Not sure if u can access those stats

mine look like this

http://i.epvpimg.com/hrVzaab.png

But maybe try london for a speedtest aswell or manchester.

Openreach's ONT statistics are locked down unfortunately.

Hi,
My wan port 1 is connected at 1000Mb at full duplex.