I got FTTP installed a few months ago, but developed a fault, as LOS was red in ONT box.
Anyways had the Openreach out today was lucky in the sense that the ONT is beside a window, he more or less knew what the problem was as soon as we had an initial talk, social distancing of course.
He indicated that it was probably the green connector in the ONT box.
So as he is not allowed to come inside (not that we wanted anyone to do so ) I was able to unplug the green connector and pass it out the window to him, and he put on a new one, that I then plugged in, was a bit surprised I actually did it as I'm a bit of a Frank Spencer in that department if I haven't tried it before.
Anyways it worked so back to normal now.
I did ask the engineer though if it was the same type of connector as went on before, and what he said was, well the old one was one the installer put together himself whereas this one, is specially engineered or something to that effect.
So just wondering going by his conversation about these connectors, as they do seem to have a lot of problems with them.
Any ideas to to what he is on about?
Edited by joemardo1 (Mon 20-Apr-20 13:26:45)