I look after IT for a small church / charity and after several months of the line being banded to 49Mb. I have reported a low speed fault to my ISP (Plusnet) who after the usual checks from the NTE test socket arranged for a visit by Openreach who confirmed that the pair was good and reset DLM to remove banding. Sync speed went up to 55Mb which is near the Minimum Guaranteed Speed of 53.5Mb. Following a period of errors yesterday the DLM has intervened and my sync speed is down to 48Mb. I am on an ECI cab.The sync speeds also dropped last year when Openreach moved Cab 10 across the road and didn't fully recover post move.
Should I expect a higher sync speed? As I am nearing the end of my current contract would another ISP take over the service and progress what seems to be an underlying fault?
Modem stats:-
Modem Stats 1Modem stats 2
Modem stats 3
BT BB Availability checker
Post DLM reset GEA Test
Openreach handback Notes?



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