I upgraded to BT Full Fibre 500 yesterday and thought I would share my experience in case anyone else was thinking of ordering FTTP.
I placed the order on 31 May online whilst 3 months into a 12 month contract with old ISP. as soon as BT’s website allowed and news of OpenReach engineer’s carrying out customer premises visits from 1 June.
I live in a newly classified ‘Fibre City’ location where OpenReach has run Fibre up the telephone poles to the Distribution Point (DP).
It was a one stage install. Although a connectorised cable should have been fitted the engineer mentioned that they had gone back to using a customer splice point (CSP) with the Optical Network Terminator (ONT) fitted inside. This is because they had issues with the copper part of the cable where the tension springs were squeezing the wire too tight causing too many failures. They are now using EZ bend cable which has a connector fitted at both ends but in my case one end was cut off and fibre spliced to an internal thinner cable at the CSP. The outside cable used is a dual cable which has the fibre part and copper part together in a figure of eight.
Took about four hours to do, would have been quicker but had to wait for the lift van to arrive as the engineer could not run the ladder up a corner for safety reasons.
Very professional and made it look all too easy.
The ONT is the newer Nokia unit, which does not have a telephone jack. Existing copper remains in conjunction with the fibre.
The CSP is smaller than I imagined and is not too obtrusive. The ONT is very small now with no Battery Backup Unit (BBU).
So once the ONT firmware had updated and the Smart Hub 2 did its bit, speeds were a bit haphazard at first but seemed to have settled to around 490-510 Mbps on the download and 70-73 Mbps on the upload.
Using wireless will not give you maximum speed. My phone went up to 450Mbps maximum burst, settling around 400Mbps. And distance from the router makes a difference to the speeds too.
Everything has gone smoothly except don’t get your hopes high expecting the maximum speed unless you are on a wired connection and your system can handle it.
I do note that BT have pulled the Full Fibre 500 service and are only offering Full Fibre 300 or Full Fibre 900. So will see what happens in the future. Other than a financial loss with ditching the FTTC part-way through the contract and the initial disappoint of not receiving maximum speeds on wireless, I am a happy bunny!
Edited by PS123 (Thu 25-Jun-20 08:28:47)