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Standard User deleted
(deleted) Sun 19-Jul-20 15:10:13
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Time from Main Road cable pulling to Installation


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Hi All,
I'm at my wits end with slow FTTC (far away from cabinet) and 2 boys who are fighting over bandwidth.

Approx 4 weeks ago we noticed OpenReach contractors working in the junction duct on the main road which our housing close is off. They said they were clearing duct & pulling cables and all that needed doing was for BT engineers to splice cables and connect to houses.

Just wondering what is the likely time scale when I am likely to have fttp installed? I've registered on Openreach site and had an email approx 2 months ago saying they were in the 'planning' stage but not heard anything since. Is there any way I can find out a timescale online?

I am in the CH48 postcode - Caldy exchange.
Administrator MrSaffron
(staff) Sun 19-Jul-20 16:07:57
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Re: Time from Main Road cable pulling to Installation


[re: deleted] [link to this post]
 
Could be 4 weeks or 6 months or longer. Some see it happen very quickly, others see work done others getting it and are still waiting.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User j0hn83
(fountain of knowledge) Sun 19-Jul-20 16:40:41
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Re: Time from Main Road cable pulling to Installation


[re: deleted] [link to this post]
 
In reply to a post by fetster:
Is there any way I can find out a timescale online?


Unfortunately not.

www.openreach.com is pretty much the only place you can check but it doesn't give progress as such. It will tell you when it's available to order.


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Standard User busterboy
(committed) Sun 19-Jul-20 17:10:45
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Re: Time from Main Road cable pulling to Installation


[re: deleted] [link to this post]
 
In reply to a post by fetster:
Hi All,
I'm at my wits end with slow FTTC


Some more than others. tongue


In reply to a post by fetster:
Just wondering what is the likely time scale when I am likely to have fttp installed?


We were told on 22nd March 2017 FTTP was coming and contractors started work back then.

We are still waiting now sadly. frown

BTBroadband
Standard User witchunt
(experienced) Sun 19-Jul-20 17:13:07
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Re: Time from Main Road cable pulling to Installation


[re: MrSaffron] [link to this post]
 
Waiting for PaulKirby to reply tongue
Standard User Taras
(eat-sleep-adslguide) Mon 20-Jul-20 15:40:44
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Re: Time from Main Road cable pulling to Installation


[re: witchunt] [link to this post]
 
In reply to a post by witchunt:
Waiting for PaulKirby to reply tongue


Oh thats harsh 😂😁. To be fair Paul did have one of more weirder installs.
Standard User deleted
(deleted) Mon 20-Jul-20 16:42:07
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Re: Time from Main Road cable pulling to Installation


[re: Taras] [link to this post]
 
Few (if any) have managed to achieve like Paul when it comes to getting dormant fttp kit enabled.

Edited by deleted (Mon 20-Jul-20 16:42:45)

Standard User Taras
(eat-sleep-adslguide) Mon 20-Jul-20 17:38:42
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Re: Time from Main Road cable pulling to Installation


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Oh true.. I'm just glad he managed it
Standard User PaulKirby
(knowledge is power) Mon 20-Jul-20 18:30:14
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Re: Time from Main Road cable pulling to Installation


[re: witchunt] [link to this post]
 
In reply to a post by witchunt:
Waiting for PaulKirby to reply tongue

Slaps witchunt with a wet fish LOL

Paul

Standard User PaulKirby
(knowledge is power) Mon 20-Jul-20 18:42:48
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Re: Time from Main Road cable pulling to Installation


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In reply to a post by dect:
Few (if any) have managed to achieve like Paul when it comes to getting dormant fttp kit enabled.

Yeah I just stuck at it on a daily basis phoning the Chairman and CEO offices, my Local MP also did his part which got my foot in the door.

It got to a point where their helpdesk staff new my voice LOL

So you just need to keep on at them on a daily basis and let them know you are not going anywhere, but always remain calm and be polite but firm.

Paul

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