Hello,
I have just found this forum after google search about having FTTP installed into a office upstairs. Having done a search of the forum I have not been able to answer my question, but apologies if it has been covered before.
I like in a 1966 bungalow which has had part of the attack converted into a bedroom and office. I have previously ordered FTTP (4 months ago), and explained when ordering that we would like the FTTP installed into the office, as well as explaining the lay out of the house. The telephone line comes to the end of the house with the attic, and there is a 5 meter section of attic with boarding and stilts. The sales person said this should not be a problem.
However when the engineer came to do the install, he said that the external box would have to be put next to the front door and the only place the ONT box would be straight through he wall into the bedroom. We advised him there were no power sockets there and this was not feasible, but his reply was due to the age of the wiring it is the only place it could do. I asked if they could not install the box on the outside and then run the wiring up the wall and then into the left, then office. The engineer said that he did not want to do that as it might not work properly. So we canceled the order and left it that I was stuck with DSL.
But last week I was talking to said to try a local company, so have spoken to them who said that there is no reason it can be done as we want, and that they will put the order through, but obviously I don't want the same situation to happen, or if I was to run some tubing and string so any wiring can be fed through easier this can be done prior.
https://ibb.co/2WNyMhh
Here is what bt wholesale checker says.
Any advice on what we are wanting is feasible would be greatly appreciated.