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Standard User deleted
(deleted) Wed 26-Aug-20 11:35:35
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FTTP - so near yet so far


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Hello

I am on an exchange only line north of Aberdeen, and recently got excited when FTTP infrastructure was put in close to my house. The fibre comes out of the ground at the bottom of my drive and then goes up a pole (DP-22) where it terminates in what I believe is called a CBT with 4 outlets. All 4 outlets are currently free.

According to the Openreach site I cannot get FTTP, although my neighbour can. My neighbour is much closer to the pole than I am. BT have said that Openreach have said that I am too far from the infrastructure - scaling from google maps it's under 300m, does anyone know what the maximum is?

Of course I am being biased and optimistic, but this sounds like a 'computer says no' database issue to me?

I'd be grateful for any suggestions on resolving this, if it's possible.

Thanks.
Administrator MrSaffron
(staff) Wed 26-Aug-20 12:17:27
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Re: FTTP - so near yet so far


[re: deleted] [link to this post]
 
If it was 10 metres then would be a computer says no issue. but at 300 metres that is outside usual distances.

150m is about the limit, so would need a joint and somewhere to put the joint, so as this is likely funded by the Digital Scotland roll-out this would bring the costs above the threshold that the project will fund.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Wed 26-Aug-20 12:24:04
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Re: FTTP - so near yet so far


[re: MrSaffron] [link to this post]
 
Thanks Mr S. I have read in another post on this forum that overhead kits of 360m are available but I appreciate you're well informed.

What kind of place is required to put the joint do you know, can it just be pole mounted or are there other specific requirements?

I have filled in the community fibre request form so maybe they will then tell me what cost I would be looking at to fund this myself.

Thanks again.


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Administrator MrSaffron
(staff) Wed 26-Aug-20 12:30:48
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Re: FTTP - so near yet so far


[re: deleted] [link to this post]
 
Suspect that the longer kits are only used where its a cluster of properties that are served, and even then there is still the question of how the cable gets to you, e.g. poles or underground, over private land

Joints need an underground chamber or pole to go on.

If the end of your drive is within a few metres of the CBT, i.e. issue is drive length really then if you can get mains to power the ONT and a safe waterproof location e.g. small tool shed you could get ONT installed there and then undertake getting the Ethernet out to your property for the ISP router (using fibre due to distance i.e. Ethernet - media converter - fibre - media converter) might be the way.

Another thing how many properties are in range of the ONT that is present, if 4 then there is no spare port for you.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Zarjaz
(eat-sleep-adslguide) Wed 26-Aug-20 12:42:02
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Re: FTTP - so near yet so far


[re: MrSaffron] [link to this post]
 
The 350 kits are single user, but are a ‘special order’ item.

The important question to the OP is.... is his current copper service coming from the pole he mentions ? (I suspect not)

Standard User deleted
(deleted) Wed 26-Aug-20 13:35:29
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Re: FTTP - so near yet so far


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
Suspect that the longer kits are only used where its a cluster of properties that are served, and even then there is still the question of how the cable gets to you, e.g. poles or underground, over private land

There are existing poles carrying copper cables, some of which may or may not be mine. The poles go along the drive which is private land. I am not the owner of the drive unfortunately, I merely have a right of access over it.

In reply to a post by MrSaffron:
Joints need an underground chamber or pole to go on.


Thanks. Hopefully won't be a problem.

In reply to a post by MrSaffron:
If the end of your drive is within a few metres of the CBT, i.e. issue is drive length really then if you can get mains to power the ONT and a safe waterproof location e.g. small tool shed you could get ONT installed there and then undertake getting the Ethernet out to your property for the ISP router (using fibre due to distance i.e. Ethernet - media converter - fibre - media converter) might be the way.

Good suggestion thanks, but there's no suitable building and I don't own the drive so I don't think this is a goer.

In reply to a post by MrSaffron:
Another thing how many properties are in range of the ONT that is present, if 4 then there is no spare port for you.

I'm still learning the lingo but did you mean to write CBT? There is one property within 10m of the CBT, There is no other property within 150m.
There are a couple marginally closer than I am along the main road but I am 99% sure they have their own CBT immediately outside. They all show as fibre ready on the Openreach checker.
Standard User deleted
(deleted) Wed 26-Aug-20 14:01:38
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Re: FTTP - so near yet so far


[re: Zarjaz] [link to this post]
 
In reply to a post by Zarjaz:
The 350 kits are single user, but are a ‘special order’ item.


Interesting, does "special order" mean expensive and not being covered by Digital Scotland funding that Mr Saffron mentioned earlier?

In reply to a post by Zarjaz:
The important question to the OP is.... is his current copper service coming from the pole he mentions ? (I suspect not)


Interesting point. Studying the lines with binoculars I can say that the line from my house goes into a junction box near my house, and then splits into two - one goes to the DP-22 pole, and the other goes in another direction. During one of my more productive calls with BT a helpful lady put me on hold for 40 mins while she made a load of enquiries and then came back and told me that I am not currently served from DP-22 and that's the problem. So the solution was to disconnect me and reconnect (on the same day all being well) via DP-22, with FTTP. She assured me someone would be in touch with me to confirm when they could do it. One month on, I've heard from no one and when I call BT there is no record of this discussion and we're back to computer says no.

So it would appear that whether or not I am served from this pole, the BT/Openreach database at least thinks I am not which is the same thing ultimately.

Zarjaz, do I detect that you might have encountered this scenario before and do you know if there is a solution?

Thanks.
Standard User deleted
(deleted) Wed 26-Aug-20 14:19:12
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Re: FTTP - so near yet so far


[re: deleted] [link to this post]
 
In reply to a post by WFHonCopper:
In reply to a post by Zarjaz:
The 350 kits are single user, but are a ‘special order’ item.


Interesting, does "special order" mean expensive and not being covered by Digital Scotland funding that Mr Saffron mentioned earlier?
How does your current telephone\broadband service get from the pole (with the CBT's attached) to your property? is it directly buried cable, ducted or overhead via additional poles.
Standard User deleted
(deleted) Wed 26-Aug-20 14:21:26
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Re: FTTP - so near yet so far


[re: deleted] [link to this post]
 
In reply to a post by dect:
In reply to a post by WFHonCopper:
In reply to a post by Zarjaz:
The 350 kits are single user, but are a ‘special order’ item.


Interesting, does "special order" mean expensive and not being covered by Digital Scotland funding that Mr Saffron mentioned earlier?
How does your current telephone\broadband service get from the pole (with the CBT's attached) to your property? is it directly buried cable, ducted or overhead via additional poles.


The latter - overhead.
Standard User deleted
(deleted) Wed 26-Aug-20 14:24:01
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Re: FTTP - so near yet so far


[re: deleted] [link to this post]
 
In reply to a post by WFHonCopper:
In reply to a post by dect:
In reply to a post by WFHonCopper:
... nested quotes trimmed ...


Interesting, does "special order" mean expensive and not being covered by Digital Scotland funding that Mr Saffron mentioned earlier?
How does your current telephone\broadband service get from the pole (with the CBT's attached) to your property? is it directly buried cable, ducted or overhead via additional poles.


The latter - overhead.
Are the intermediate poles (between CBT pole and your property) less than 67 metres apart?
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