I’m looking at moving from Plusnet (fttc) to BT Full Fibre. My current copper line emerges from a duct under the floor next to the main electricity supply. It runs for 4m under the floor and comes up in a cupboard to feed the BT master socket.
Would the BT engineer be willing to run the new fibre along the same route and install the ONT in the cupboard?
This would be ideal but I’ve read they won’t run cables under the floor.
There is easy access so I could run a conduit draw tape from the duct to the cupboard.
Also, Will I have to tell Plusnet I'm leaving or will BT do this?