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Standard User Ixel
(committed) Fri 06-Nov-20 14:34:02
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Re: Cerberus FTTP, anyone else having issues?


[re: candlerb] [link to this post]
 
I've disabled IPv6 for now due to a router configuration problem of some kind that I need to figure out in my free time. In the meantime I'll setup a Smokeping instance on my Unraid server to ping a variety of destinations regularly, instead of solely rely on TTB's BQM.
Standard User E300
(member) Fri 06-Nov-20 14:47:55
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Re: Cerberus FTTP, anyone else having issues?


[re: E300] [link to this post]
 
According to Cerberus status page the maintenance is not taking place this weekend now but delayed a week.

I'm not sure if this maintenance was to move us back to the fixed gateway or something else, but anyway I'm still on the temporary gateway, or is it permanent now?

Update 06-11-2020 12:53:57
The planned maintenance planned for

Saturday 07/11/2020 04:00 AM to 05:00 AM

has been postponed by one week and will now take place:

Saturday 14/11/2020 04:00 AM to 05:00 AM

During this time, for short periods, some connections may experience minor sporadic packet loss. We apologise for any inconvenience. Please call our 24x7 Support Team on 0345 257 1335 or email us at [email protected] if you require technical support.
Standard User Ixel
(committed) Fri 06-Nov-20 15:14:44
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Re: Cerberus FTTP, anyone else having issues?


[re: E300] [link to this post]
 
I'm still on the other gateway. I don't know if it's permanent.


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Standard User imnotarobotstill
(newbie) Fri 06-Nov-20 22:56:49
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Re: Cerberus FTTP, anyone else having issues?


[re: E300] [link to this post]
 
I'm on 46.37.48.1, and the cyclic latency spikes of last week have stopped now.
All looks good from here. BQM
I don't have ipv6, I didn't even realise it was an option.
Although my nat router doesn't even support ipv6, so it's not really an issue.
I hate captcha
Standard User candlerb
(fountain of knowledge) Sat 07-Nov-20 08:09:31
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Re: Cerberus FTTP, anyone else having issues?


[re: imnotarobotstill] [link to this post]
 
In reply to a post by imnotarobotstill:
Although my nat router doesn't even support ipv6, so it's not really an issue.


What model of router, out of interest?
Standard User JonRennie
(knowledge is power) Sat 07-Nov-20 10:27:29
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Re: Cerberus FTTP, anyone else having issues?


[re: E300] [link to this post]
 
I lost my PPP session at 23:57 last night and it didn't recover until 00:10; I have reconnected via the 'new' gateway as before and the stats still look good.

This may have been a local issue for me.

wink Comms is hard wink
Standard User lincsat
(regular) Sat 07-Nov-20 13:44:57
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Re: Cerberus FTTP, anyone else having issues?


[re: E300] [link to this post]
 
My problems started again at 7am, so if Cerberus are not doing maintenance Today, looks like there is another issue

https://www.thinkbroadband.com/broadband/monitoring/...
Standard User E300
(member) Sat 07-Nov-20 14:05:57
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Re: Cerberus FTTP, anyone else having issues?


[re: lincsat] [link to this post]
 
In reply to a post by lincsat:
My problems started again at 7am, so if Cerberus are not doing maintenance Today, looks like there is another issue

https://www.thinkbroadband.com/broadband/monitoring/...


Not seeing anything like that here. I don't think this is an issue as such with Cerberus but something local to you or an actual fault on your fibre. You shouldn't be getting packet loss like that.

All you can do is raise it as a fault with Cerberus, they should be able to get Openreach to do some diagnostics.
Standard User lincsat
(regular) Sat 07-Nov-20 14:10:55
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Re: Cerberus FTTP, anyone else having issues?


[re: E300] [link to this post]
 
I have added it to the ticket on cerberus but I'm due to migrate to Trunk networks next Week, so will see what happens. If faults persist then it's obviously not a Cerberus issue.
Standard User Highland76
(committed) Sat 07-Nov-20 14:24:20
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Re: Cerberus FTTP, anyone else having issues?


[re: lincsat] [link to this post]
 
In reply to a post by lincsat:
I have added it to the ticket on cerberus but I'm due to migrate to Trunk networks next Week, so will see what happens. If faults persist then it's obviously not a Cerberus issue.


Trunk Networks - great ISP, one of the best around 👌

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