I had BTNet 1000Mb leased line installed on Monday. I have a single-mode fibre cable from the exchange dropping into an ADVA NTE box (FSP 150-GE102Pro), and offering a multimode sfp connection for me to use (I was expecting an ethernet port to be honest). This is the first leased line we've had and I'm a bit confused about connecting it to my UDM-PRO (bought as this has a WAN SFP port).
I have used a 10G SFP module (UF-MM-10G) in the UDM-PRO and connected the kit using a multimode LCLC cable.
When powering up the UDM-PRO it attempts to automatically detect internet and when that fails I can choose the SFP WAN port, enter the IP, Gateway, subnet mask and DNS server details. However, this still doesn't connect.
Any idea where the issue may lie please?