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Standard User Stanman_24
(knowledge is power) Tue 19-Jan-21 21:32:49
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3 month lead time for Stage 1 install


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Just had my road enabled for FTTP and upon ordering i been given a date in April for engineer visits.

Is this a normal lead time ?

Standard User MHC
(sensei) Tue 19-Jan-21 21:39:23
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Re: 3 month lead time for Stage 1 install


[re: Stanman_24] [link to this post]
 
Potentially. Last week I had to postpone an install, and the earliest available was 24 March. With more cancellations and new orders it could easily now be April, depending on your area.


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M H C


taurus excreta cerebrum vincit
Standard User Zarjaz
(eat-sleep-adslguide) Tue 19-Jan-21 22:07:27
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Re: 3 month lead time for Stage 1 install


[re: Stanman_24] [link to this post]
 
They are trying to limit staff having to enter properties, for obvious reasons.


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Standard User jabuzzard
(experienced) Tue 19-Jan-21 22:39:27
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Re: 3 month lead time for Stage 1 install


[re: Stanman_24] [link to this post]
 
How can you possibly not have noticed the global pandemic of an infectious virus that has been going on for the last 12 months? Almost nothing is normal at the moment for crying out loud.
Standard User APTMAN
(member) Tue 19-Jan-21 22:55:46
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Re: 3 month lead time for Stage 1 install


[re: Stanman_24] [link to this post]
 
Ours has gone live today but there is no way I would want anyone to come in our house to do the install, you have to presume everyone has or is carrying covid virus.

It's not worth risking your life or your family's just to get FTTP.
Standard User therioman
(knowledge is power) Tue 19-Jan-21 23:24:19
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Re: 3 month lead time for Stage 1 install


[re: Stanman_24] [link to this post]
 
In reply to a post by Stanman_24:
Just had my road enabled for FTTP and upon ordering i been given a date in April for engineer visits.

Is this a normal lead time ?


Currently yes - Openreach has suspended all FTTP orders (with some exceptions) with orders delayed until 1st March or later
Standard User Stanman_24
(knowledge is power) Wed 20-Jan-21 09:15:29
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Re: 3 month lead time for Stage 1 install


[re: APTMAN] [link to this post]
 
yeah thats I am working and kid is in nursery

Some people havent got a choice

KRO BCFC smile
Standard User burble
(committed) Wed 20-Jan-21 10:21:09
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Re: 3 month lead time for Stage 1 install


[re: MHC] [link to this post]
 
In reply to a post by MHC:
Potentially. Last week I had to postpone an install, and the earliest available was 24 March. With more cancellations and new orders it could easily now be April, depending on your area.

Mine was scheduled for 18th jan on 11th postponed it and was given a date of 15th March.
Standard User MHC
(sensei) Wed 20-Jan-21 10:32:57
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Re: 3 month lead time for Stage 1 install


[re: burble] [link to this post]
 
Every area will be different but all will now be two months or more.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
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