In reply to a post by Pheasant:

There is no Toby box on the boundary. The nearest Openreach chamber is in a neighbours garden a few doors down from us.

To be fair, perhaps because the footway chamber was located where it was, the previous crew may have (mistakenly) thought a street permit of some sort to dig the footpath between your place and wherever the chamber was located was required. Anyway glad it’s sorted

In reply to a post by Pheasant:

Openreach or subcontractor doing the dig?

In reply to a post by ceepan:

I have just checked with Sky and they haven't had an updated from Openreach. This could take 24-28 hours Until that happens they can't book an appointment for the internal install.

In reply to a post by dect:

In reply to a post by ceepan:

I have just checked with Sky and they haven't had an updated from Openreach. This could take 24-28 hours Until that happens they can't book an appointment for the internal install.

Sadly this is normal and can sometimes take longer for the task to be closed.

In reply to a post by ceepan:

I have just had Openreach on the phone. They will have an engineer out tomorrow between 0800 and 1300.

In reply to a post by dect:

In reply to a post by ceepan:

I have just had Openreach on the phone. They will have an engineer out tomorrow between 0800 and 1300.

This is good news, surprised you got a call from Openreach rather than Sky.

In reply to a post by ceepan:

So was I. I phoned Sky immediately after and they hadn't heard anything.