I've never seen a post saying that anyone with this problem ever got it resolved, maybe someone has some good news.
A few years ago my village got upgraded to Superfast Fibre up to 80mbps, however for whatever reason my house was missed and I am stuck on ADSL 6mbps 24-7, even the pumping station gets 80mbps . Apparently everyone else is connected to the cabinet 50m up the road but I'm connected to the exchange 1.3km away.
My ISP has so far not done anything to fix the problem and the OpenReach engineer who came out today said there were free ports in the cabinet but he couldn't do a lift 'n' shift because I am on the wrong head or something (?) He advised that I could raise a Cease and Re-provide with my ISP, which may or may not resolve the problem. I'm guessing this won't fix the problem I'll just be without internet for a fortnight then get back what I have now along with a new 24month contract for it and a lower minimum speed promise, yay! I just love Broken Britain.
Rather annoyingly BT won't install a second line at 80mbps because their computer says no. So I'm running out of ideas.
Has anyone else had this problem before and had it resolved?