I have emailed there CEO, Got a complaint in and still keep saying we can not connect you.
We also had FTTC go live in 2014 in our area Derbyshire.
I was told by the BT Openreach chaps who have just done the area's FTTP install that the Headend OLT is the same exchange (12 miles away) for the FTTC cab and the new FTTP that's just been put in.
Now if I can order FTTC on my kcom account that must mean Kcom could in theory get it all configured, ported, to give and me a FTTC connection .
So Why Can Kcom NOT Connect me up using the New FTTP Fibre connection as It goes to the same exchange and could be the same piece of kit in the exchange a OLT, Optical Line Terminator and configure the connection and give my a future proofed connection.
I have contacted other business ISP's and the all say they can give me a connection !.
This is not a 'Data Base' problem !.
I have valid reasons to keep with Kcom.
Anyone come across this before ?
Ideas for kicking it to action to get a FTTP connection. ?
Would getting a FTTP with another isp help to get things going ?, This would mean having my kcom ADSL2 and FTTP with ''another'' for a short time, then porting over the FTTP to kcom .
Edited by APTMAN (Tue 04-May-21 16:16:10)