Confusion about exchange info FTTP

Why is it so hard to get FTTP information my exchange WSWIS doesn't seem to be on any FTTP roll out plans that I can find from Openreach.

Looking at the exchange info on thinkbroadband it says FTTP is available but not in all area's if I search with my postcode it says not available and not date information.

THis is the info if i search on the name of the town.
Classification Market B
Virgin Media Cable Yes enabled (not all premises may be able to get cable in the exchange area)
BT IPStream Max Yes enabled
BT WBC Yes enabled
Openreach FTTC Yes enabled (not all cabinets may be enabled for FTTC on the exchange)
Openreach FTTP Yes enabled (not all premises may be able to get FTTP on the exchange)
TalkTalk LLU Yes enabled
Sky LLU Yes enabled

This is the info if i pop in the postcode.
Exchange Name Wishaw (WSWIS)
Exchange Distance 1.12km
Classification Market B
Virgin Media Cable Yes enabled
BT IPStream Max Yes enabled
BT WBC Yes enabled (estimated speed: 15 to 24 Mbps)
Openreach FTTC Yes enabled (estimated speed: over 40 Mbps)
Openreach FTTP No not enabled
Openreach G.fast No not enabled
TalkTalk LLU Yes enabled
Sky LLU Yes enabled
Openreach Technology All premises in the postcode are served by the same Openreach technology. Individual speeds may vary.

What I dont get is how come it is so slow to get enabled in a reasonably big residential area like Wishaw when areas around has it like Mohterwell and smaller exchanges in the area also show FTTP enabled like Cambuslang.

I just find it is a joke that I can't get FTTP living in a town with +30k people in 2021 or at least get info when it will be available as my FTTC is usually pretty good but have had loads of weird issues and last year had to get openreach out 6 or more times when my line went from the normal 7x/20mbit to abysmal speeds for no reason and they couldnt find any issues and a line reset fixed it.

Getting more and more tempted to go with Virgin but that would require me to dig up my drive...and obviously Virgin has some issues too and its been a few years now since I had it so don;t know how good they are in Wishaw these days.

I just want to be able to get info....why is it so hard.

I suspect the reason you can't get any info about when your property will be FTTP enabled is because Openreach have no plans to do it yet. Even if they decide to do Wishaw they will not necessarily do all properties.

The bits of Wishaw with it available are relatively new build areas

Yeah I would expect that to be the case as they have to install FTTP to new houses.

Doesn't change the fact I cant get any info about my old house which is shockingly bad but to be expected from a company like openreach.

In reply to a post by Jumping:

Yeah I would expect that to be the case as they have to install FTTP to new houses.

They don't have to.

It's also not just new houses being built with FTTP that MrSaffron is referring to.
OpenReach are also retro fitting FTTP to housing built over the last 20-30 years.

If you can't get any info on a property it could just be that it has no current plans to be upgraded.

In reply to a post by j0hn83:

In reply to a post by Jumping:

Yeah I would expect that to be the case as they have to install FTTP to new houses.

They don't have to.

It's also not just new houses being built with FTTP that MrSaffron is referring to.
OpenReach are also retro fitting FTTP to housing built over the last 20-30 years.

If you can't get any info on a property it could just be that it has no current plans to be upgraded.

Which is why im so frustrated that you can't get any info when it will come and how a town with +30k is not on any roll out plans I seen that goes all the way to 2024 is absolutely shockingly poor.

Its wait for exchange to be on fibrefirst/town list

The retro build which varies but seen on new stuff that goes back to 1995 is based on spare capacity at handover exchange and well documented and clear ducting to the properties i.e. a the cheap and quick end.

In reply to a post by Jumping:

In reply to a post by j0hn83:

In reply to a post by Jumping:

Yeah I would expect that to be the case as they have to install FTTP to new houses.

They don't have to.

It's also not just new houses being built with FTTP that MrSaffron is referring to.
OpenReach are also retro fitting FTTP to housing built over the last 20-30 years.

If you can't get any info on a property it could just be that it has no current plans to be upgraded.

Which is why im so frustrated that you can't get any info when it will come and how a town with +30k is not on any roll out plans I seen that goes all the way to 2024 is absolutely shockingly poor.

No it's not. Your town just isn't important enough to get an upgrade within the next four years. Or at least not important enough to be a specific part of the roll-out. Maybe it will happen anyway but BT just aren't sure yet.

The problem with BT announcing more in-depth or longer term plans is that when they inevitably slip people like you whine and moan. As a result BT will now only announce those things it is absolutely sure of being able to do.

Edited by Andrue (Sat 12-Jun-21 15:26:56)

In reply to a post by Jumping:

Which is why im so frustrated that you can't get any info when it will come and how a town with +30k is not on any roll out plans I seen that goes all the way to 2024 is absolutely shockingly poor.

You'd think there would be a database that has ALL the country's FTTP plans. I've been down the same road but with a very different outcome.

I looked at BT's checker at Christmas and all it said was no plans for FTTP. Fast forward just 2 months and a company (not a sight of BT / OR) posted cards through the letterbox saying they were installing FTTP (we even had a mobile street sign highlighting the plans for FTTP around for a couple of weeks) .

By middle of March I was up and running and haven't looked back since. But you would think, in this day and age, the regulators would be running a compulsory central database to log such plans that joe public can check against. Instead its the usual "guess what is happening up your street" scenario and go search on the various companies websites. The mantra of 'what does it say on the BT checker' would sort of impliy that BT/OR is the only show in town.. They are not. As you say, poor.

Their maps looks like they are building in Stonehouse and Lanark to the south of Wishaw, and I know they are currently building in Bathgate, Whitburn and Fauldhouse to the east. They announced last month that they will be moving into Harthill, Stoneyburn and Shotts which will bring it literally "next door".

Hopefully the sensible next step is to build outwards from this which I suspect would bring in Wishaw area, although they haven't announced anything for Livingston yet.

I kept an eye on their webpage as they release the plans there every 3 months - last one was last month but they did 3 separate ones expanding each time, so next one will be around August https://www.openreach.com/fibre-broadband/fibre-firs...