Jurassicfibre Barnstaple

Just to let people know how it went.
I pre-ordered in March,when I first heard they were coming to Barnstaple and was given a fibre survey date of today a week ago.

Lucky for me they didn't just do the survey, they installed the lot. Fibre from the nearest telephone pole, following my old copper line. The engineer was really professional and fed the cable through into the house according to my instructions. Hooked up the fibre router, ran through some speedtests with me to make sure I was happy. Took around 3 hours in total. I'm on the standard 300/60 package but called them up today to swap over to the 950/200 package tomorrow. (it's a busy house what with the kids, gaming / streaming, and working from home).

So currently over the moon with it. One thing to note is that my neighbour had his install at the same time so looks like they were being extra efficient.

for the techies here, I've hooked up my ROG rapture GT-rx1100 directly to their router, which then has an airmesh node (asus rt-ax92u) linked at 1441 Mbps (which has a gb network switch attached)- to serve my home office. (I would have just run ethernet through the house, but it's an old one and my other half hates the sight of any cables.)

Thanks for the update. I have had my survey and am awaiting installation of the 950/200. I hope everything is running great.

Good stuff. How are the BQM and ping/latency faring on the service?

excellent, directly connected to their router I'm getting the full 950/200 although am struggling with my asus GT AX11000 router which serves the houseas it only gets 700 down, mainly issues to do with QOS. Luckily I have an open ticket with them, and will no doubt have to disable QOS and other aspects of the router via ssh.

I've established that there is no issue with jurassic fibre or their router, it's just me!

👍 Nice!

Yes enabling QOS on Asus routers does ususally cause the bottleneck. I'd just try turning it off, should just be in the GUI - I doubt you'd need QOS on a fast connection anyway.

I would also seek community support on the Small Net Builder forums as well which may give some better responses than Asus tech support.

If you are techy and want to play with a few extra features or tweaks you could check out Merlin firmware (just search Asus merlin) which has good community support in the SNB forums too.

After turning off QOS and AiProtection on the router, I'm now getting speeds within the right parameters, hurray!

That's great to know I'm glad it is all working well. What is latency like? I have a trench outside my house atm awaiting install

Latency is fantastic, at work now so i can't screenshot the stats for you, but it was around 5ms. I'll follow up on this thread when I get home and paste some details in for you, so I'm not just pulling that figure out of thin air.

I know speedtest.net isn't the best to use for this as Jurassic Fibre have their own more reliable speed test server. But i was still getting 936.9 down and 203 up last night

Edited by Miggle (Tue 10-Aug-21 08:50:16)

In reply to a post by Mtx:

I have a trench outside my house atm awaiting install

Fantastic! do you have an install date? the engineers are super good. You in North Devon or down south?