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Standard User someuser08
(newbie) Thu 23-Sep-21 10:29:54
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FTTP just enabled - but what are the options?


[link to this post]
 
The poles on my street have been upgraded with FTTP connection about 10 days ago. Today I have checked wholesale website and FTTPoD has been changed to WBC FTTP but still 330/50 as the maximum connection speed.

I then went to different providers to check what maximum speed is available and the results are completely different:
BT - 150
Talktalk - 150
Giganet - 200
Zen - 300
Sky - 500
Vodafone - not available

Why would it be? Can I really get up to 500 with Sky even though the checker says 330? And why BT would not be offering even 300? Could it be because of recent database update which might not have propagated properly everywhere? Could I still expect the actual product available to be 1000/220 or its going to stay as 330? Thanks.

P.S. At the bottom checked says:
"Our records show the following FTTP network service information for these premises:-Single Dwelling Unit Residential OH Feed with no anticipated issues.
FTTP is available and a new ONT may be ordered."
Standard User Pheasant
(fountain of knowledge) Thu 23-Sep-21 10:45:26
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Re: FTTP just enabled - but what are the options?


[re: someuser08] [link to this post]
 
Database update / lag is all (probably). Go ahead and place an order.
Standard User someuser08
(newbie) Thu 23-Sep-21 11:17:47
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Re: FTTP just enabled - but what are the options?


[re: Pheasant] [link to this post]
 
Tried calling BT CS as an existing customer and they don't have full fibre option at all yet on their system for me...


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Standard User candlerb
(fountain of knowledge) Thu 23-Sep-21 12:11:56
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Re: FTTP just enabled - but what are the options?


[re: someuser08] [link to this post]
 
In reply to a post by someuser08:
I then went to different providers to check what maximum speed is available and the results are completely different:
...
Why would it be?


Different providers have different cablelink capacities in different head-end exchanges. Some have no cablelink at all in a given exchange, so are unable to serve that area. In some cases they may have exclusivity arrangements with other providers, so they choose not to use Openreach FTTP in a certain area for commercial reasons.

The Openreach service will have a maximum of 1000/220 regardless, unless you're in one of the tiny minority of properties which is served by an ECI OLT which are limited to 330/50. (Last I heard that was 50K properties or less than 1%, and is very unlikely to be used for any new rollout)

In reply to a post by someuser08:
Can I really get up to 500 with Sky even though the checker says 330?


If you want it, and they say you can have it, then place your order smile
Standard User Pheasant
(fountain of knowledge) Thu 23-Sep-21 12:22:01
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Re: FTTP just enabled - but what are the options?


[re: someuser08] [link to this post]
 
Keep trying them. They will do at some point fairly soon.
Standard User someuser08
(newbie) Thu 23-Sep-21 13:03:31
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Re: FTTP just enabled - but what are the options?


[re: Pheasant] [link to this post]
 
Yeah, I think I will wait a week and see what happens.
Standard User adslmax
(eat-sleep-adslguide) Thu 23-Sep-21 13:44:28
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Re: FTTP just enabled - but what are the options?


[re: someuser08] [link to this post]
 
My brother was the same as BTw checker say at first 330/50 FTTP then changed to 1000/110 few month later and again changed to 1000/220. My brother been wait for two months before go ahead with BT finally accepted his house can do 1000/110.

His throughput speed are actually 920/110 with BT. He is happy afterall, ditched Virgin Media.

Edited by adslmax (Thu 23-Sep-21 13:45:43)

Standard User j0hn83
(knowledge is power) Fri 24-Sep-21 11:36:18
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Re: FTTP just enabled - but what are the options?


[re: adslmax] [link to this post]
 
In reply to a post by adslmax:
My brother was the same as BTw checker say at first 330/50 FTTP then changed to 1000/110 few month later and again changed to 1000/220.


I don't think I've ever seen the checker state 1000/110.

Seems a very odd figure.
1000/110 isn't even an option (it's 1000/115).
Standard User adslmax
(eat-sleep-adslguide) Fri 24-Sep-21 12:14:18
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Re: FTTP just enabled - but what are the options?


[re: j0hn83] [link to this post]
 
Yes you are right. I need specsaver glasses on.
ISP Representative aquiss
(isp) Fri 24-Sep-21 12:53:46
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Re: FTTP just enabled - but what are the options?


[re: someuser08] [link to this post]
 
In reply to a post by someuser08:
Why would it be? Can I really get up to 500 with Sky even though the checker says 330?


Sky often do this, when the reality they can't supply a service at that speed for the following reason.

When new areas are being deployed, it's often not unusual for the maximum speed to be 330Mbps for a few weeks, before it changes to 1000Mbps. Our conversations with OR and BTW highlight they are doing this as part of first movers network management process. Once things settle and the first floods of orders have completed, checkers start to update.

We personally pick up a lot of orders from Sky as a result of them promising what they can't sell and people getting annoyed and look elsewhere.

Ref: 330 v 300, it's purely ISPs just marketing products with whole numbers that mr/mrs public tend to find easier to get head arounds.

PS: There is a tiny exception that early ECI based network builds are often limited to 330.

Martin Pitt
Company Founder
Aquiss Limited
https://www.aquiss.net

FTTC, FTTP, GEA, EFM, Leased Lines, Telecoms and Hosting
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
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