Community Fibre IPv6 ( or lack of it )

Had CF installed two weeks ago and the speed is great, had no problems apart from the fact that I have no IPv6. I have sent multiple message and requests via thier online help and twitter, even spoken to a couiple of 'support' people. So far all they have offered is to ask me to reboot the Velop and check its settings. It's not the Velop as I've tried using my own router and looked at the traffic with Wireshark, there's no response to router solcitation or DHCP6 requests from the Velop or Opnsense ( even tried a pfSense instance ). Has anyone else had issues with them in the same vein and is there a representative on this forum who can assist? I'm using an HE tunnel at present for IPv6 but that results in my wife complaining that Google thinks we are in New York, but it at least allows my to connect to some crtical IPv6 only servers I use for work.

Hey,

I had the exact same issues when using my own router.
You need to phone them and ask them to clear the MAC Addresses for IPv4 and IPv6 from their cache due to its got stuck and then you need to have your router reconnect and that should be it, in fact I was on the phone and the Tech Guy knew exactly what the issue was and they cleared it while on the phone.
What they will do is drop your current router's connection on both IPv4 and IPv6 and then your router should then just connect up.

For IPv6 I just have my router request for a Prefix.

Here is a BQM via IPv6, its not that pretty but its working fine here.

Also have you tried connecting your PC to their Modem instead of using any router, how did that work ?

Either way I think its due to sticky / stuck MAC's that needs to be cleared.

Paul

Worth bearing in mind that for whatever reason if you have a static IPv4 with Community Fibre they can't give you IPv6 at all. Not sure how they manged to create this situation but something to remember.

Edited by jpm (Wed 27-Oct-21 11:39:09)

In reply to a post by jpm:

Worth bearing in mind that for whatever reason if you have a static IPv4 with Community Fibre they can't give you IPv6 at all. Not sure how they manged to create this situation but something to remember.

They don't give out Static IP's especially for home customers, but the IPv4 addresses are very sticky, I had to do a factory reset after doing a firmware upgrade and my connection was down for about an hour and when it all came back up I had the exact same IPv4 Address.

Paul

You must have got through to someone who understood. As far as I can tell that person must have left!

Pretty sad then. I still have my Zen VDSL, as yet I've not set a cancel date. That has a static /29 IPv4 and IPv6 has a /48 PD plus a /64 on the WAN,all working perfectly. Pitty I cannot get Zen to partner with CF, that WOULD be something hard to beat.

Still no phone call or email...

Edited by marjohn56 (Wed 27-Oct-21 17:50:21)

I think there's more of a problem than that. Wireshark shows no response to RS or DHCP6 solicits, seems like there's just no IPv6 on the cct at all.

In reply to a post by marjohn56:

Pretty sad then. I still have my Zen VDSL, as yet I've not set a cancel date. That has a static /29 IPv4 and IPv6 has a /48 PD plus a /64 on the WAN,all working perfectly. Pitty I cannot get Zen to partner with CF, that WOULD be something hard to beat.

Still no phone call or email...

Well I have never got emails from them apart from the ones containing the invoice.

I have never had any issues getting them to phone me, I contacted them via Twitter over a DM and they have always got back to me stating somebody will phone and they have.

Paul

In reply to a post by marjohn56:

I think there's more of a problem than that. Wireshark shows no response to RS or DHCP6 solicits, seems like there's just no IPv6 on the cct at all.

It won't respond, that's what I was trying to tell you, you need to get them to clear the MAC Addresses for IPv4 and IPv6, their DHCPv4 and DHCPv6 Services are expecting certain MAC Addresses, they will ignore your requests if they do not match.

Mine just sat there waiting and waiting before they cleared the current MAC from their Cache, then and only then was when I got a response.

Paul

Pleased to say that it died completely. I rang and spoke to Luke, who sorted it, he re-provisioned it and now I also have ipv6, this is with the Velop.

I just want to check I only need to spoof the MAC and not the DUID as well?

will have another go with my one of OpnSense instances over the weekend.